Sr. Product Designer jobs in United States
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Clover · 1 week ago

Sr. Product Designer

Fiserv is a global leader in Fintech and payments, committed to providing small businesses the tools and technology they need to succeed. As a Senior Product Designer at Clover, you will enhance the digital experience for merchants and their customers by creating intuitive, human-centered designs across various products and platforms.

Computer Software
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Responsibilities

Plan and conduct user research, including interviews, surveys, and usability testing, to gather insights on user needs, behaviors, and pain points
Analyze research findings to inform design decisions and create user personas and journey maps
Plan and conduct usability tests to evaluate design effectiveness as well as gather user feedback
Analyze test results to make data-driven recommendations for design improvements
Create wireframes, concept designs, prototypes, and product specifications that effectively communicate design solutions and the rationale behind them
Collaborate with the Director of Product Design and other team members to iterate on designs based on feedback and usability testing results
Maintain comprehensive design documentation, including annotated design specifications, journeys, product maps, and user flows to ensure clarity and consistency across projects
Participate in design reviews and provide constructive feedback to peers, fostering a collaborative design environment
Present design concepts and rationale to stakeholders from across the product triad, effectively communicating the value of user-centered design
Stay up-to-date with industry trends, tools, and best practices in UX design, and share knowledge with the team to foster a culture of learning and innovation

Qualification

User experience designDigital design toolsUser researchAgile environmentFigmaTeam building skillsFintech experienceCollaboration skillsProblem-solving skillsCommunication skills

Required

5+ years of experience in user experience design, preferably in a digital product environment
Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or an equivalent combination of education, work, or military experience
Experience designing products at various stages, in an Agile environment, in collaboration with product managers and engineering leads
Strong analytical and problem-solving skills, an evidence-based approach, comfort participating in a culture that values healthy and constructive debate
Excellent written and verbal communication, collaboration and team building skills
Skill in quickly understanding customer needs and mental models, observing how they interact with products and defining solutions to address their pain points
Experience in planning and conducting user research
Proficiency with digital design and prototyping tools, particularly Figma
Thorough understanding of the constraints, capabilities, and conventions of designing for iOS, Android, and responsive web applications
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role

Preferred

Fintech/payments domain experience
Experience working with AI technology and/or designing AI-powered products
Mastery of advanced features of design and prototyping tools (e.g., Figma Make, Adobe Creative Suite)

Benefits

Eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards

Company

We're Clover - your partner in building a smarter business.

Funding

Current Stage
Late Stage

Leadership Team

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Dan Middleton
Chief Financial Officer
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Rashmi Thungathurthi
Sr. Architect | Sr. Staff | Developer portal , boarding , billing , partner tool & integrations.
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