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Inchcape Shipping Services · 1 day ago

Boarding Agent, Maritime Ship Agent

Metairie, LA

Full-time

Onsite

New Grad, Entry Level

Inchcape Shipping Services is a global leader in maritime logistics, providing exceptional service to its partners. The Operations Representative (Boarding Agent) is responsible for ensuring the safe and smooth turnaround of vessels, managing their requirements, and providing logistics support to Principals.

Marine Transportation

Hiring Manager

Josh Northcutt, MBA, PHR, SHRM-CP

Responsibilities

Providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office

Managing vessel requirements

Procurement of relevant vendor services

Undertaking vessel boarding as required

Performing office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals

Qualification

Port Operations knowledgeMaritime Transportation degreeCustomer service skillsMicrosoft Office proficiencyMultitasking abilityOrganizational skillsAttention to detailCommunication skills

Required

Foundational knowledge of Port Operations and Port Agency services

Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures

Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven

Attention to detail with a high level of accuracy

Excellent customer service and communication skills, including strong verbal and listening skills

Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook

High School diploma or GED equivalent required

Eligibility to work in the US

Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid "non-expired" state drivers' license, and vehicle insurance coverage

Once selected for employment, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment