FirstService Residential · 1 month ago
Front Desk-Administrative Assistant
FirstService Residential is a company focused on property management services, and they are seeking a Front Desk-Administrative Assistant to provide a variety of administrative and support services to their property management team. The role includes handling communications, preparing documents, maintaining databases, and assisting with community events.
Property ManagementReal Estate
Responsibilities
Provides administrative support to the property management team
Ability to work flexible hours to include weekends
Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner
Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc
Maintains, updates and coordinates home owner information in computer database on a daily basis
Collects mail on a daily basis
Prepares move-in packages for new move-ins on a weekly basis. Audits move in reports on a monthly basis for unreported move- ins
Maintains inventory of common areas keys, amenity access cards for residents and re-order as needed following established procedures
Distributes amenity cards and guest passes as needed
Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events
Audits and eliminates duplicates and incorrect addresses in Connect
Help to maintain the data of the amenity system access controllers
Assists with community events as needed
Demonstrates FirstService Residential’s values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude
Follows safety procedures and maintains a safe work environment
Performs other job-related duties as directed
Qualification
Required
High School Degree or equivalency required
Must have a friendly personality
Possess good basic computer and customer service skills
One (1) to Two (2) years of customer service experience
Strong commitment to customer service principles and practices
Self-starter with excellent telephone skills
Good organizational skills
Intermediate proficiency in Microsoft Windows software
Ability to prioritize work with minimum supervision
Preferred
Associates Degree in Business Administration or related field would be a plus
Benefits
Your choice of medical, dental, and vision plans
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
Recent News
Company data provided by crunchbase