Customer Product Engineering Director jobs in United States
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Celestica · 1 week ago

Customer Product Engineering Director

Celestica is a global leader in design, engineering, and manufacturing solutions, helping clients navigate rapid technological changes. The Customer Product Engineering Director will drive strategic technical engagement and manage high-impact programs for a major hyperscaler account, ensuring alignment on manufacturing processes and customer satisfaction.

ElectronicsManufacturingProduct DesignSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Regularly interacts with Customer and Internal Sr Management at the assigned customer business unit, and various engineering teams at the different manufacturing sites. Interactions will involve customer presentations, collaboration, or influencing & persuading other senior level managers
Establishes long term technical strategic senior level technical relationships with customers
Alignment on Process, Quality, Test, FA Operation across multiple manufacturing sites within a customer account
Participates with other senior managers in Celestica to establish strategic technical, and equipment capacity and capability plans & objectives at the assigned account
Lead and Coordinate with internal and customer technical teams to organize the annual technical roadshow, which is a key metric to Customer Scorecard, and Demonstration of Celestica Technical Capability and Roadmap alignment with Customer
Supports NPI Director and Technical Program Director/Manager of major product launch or site/product transfer activities with sites, HPS, GCBU, and the customer (phase gate reviews, ramp readiness, resource readiness, etc.) Simulates the customer’s point of view in activities
May require developing strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is customer or site specific
Identifies technical influencers and key decision makers within the account establishing and maintaining close relationships with these stakeholders
Remove all technical hurdles required to successfully close opportunities, and product manufacturing operation
Collaborates with colleagues (executive, leadership and peers) to help develop new products with new services for customers
Helps manage customer technical perceptions and the overall customer relationship process
Ability to help in the response to functional and technical elements of RFIs/RFPs from the customer
Able to convey customer requirements to Product Management and Technology teams
Works with the HPS and the site teams to plan & monitor technical activities to ensure that project deliverables meet requirements & that projects/programs are on schedule
Projects/programs include: New product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs
Monitors internal plans to meet commitments & schedules for customers
Communicates frequently with customer to help ensure satisfaction with the company & the products
Acts as a customer advocate to drive prioritization of projects & responses to problems/issues
Participates in the pricing/bid preparation process & contract development & management. from a technical standpoint to ensure response compliance
Analyzes technical program development process and performance relative to targets. Develops & implements plans to address problem areas if needed
Supports sales in account planning, strategy development & sales as needed

Qualification

Manufacturing Process KnowledgeCustomer Relationship ManagementTechnical Program ManagementTechnical Sales SkillsNegotiation SkillsProject ManagementInterpersonal SkillsPresentation SkillsTime ManagementTeam Management

Required

Minimum 10 - 12 years of technology related engineering/marketing and business development experience
Technical degree (ie. BS ME, BS EE, BS Computer Engineering) required
In-depth knowledge of the manufacturing process, schedules, and scheduling requirements, along with relevant Supply Chain issues
In-depth knowledge of the business issues associated with manufacturing PCBs, L6 to L11 level assemblies in the communication and datacenter business
Understanding of business risks and pricing structure for CM/ODM business
Excellent customer contact, negotiation and problem resolution skills
Fosters, promotes and facilitates cross-selling of Celestica wide products, services and capabilities
Leverage external partnerships as needed(i.e. ASIC suppliers) to augment current capabilities and to enhance value proposition and market competitiveness
Acts as a customer advocate to ensure that the organization remains customer-focused
Ability to coordinate and work with 3rd party ASIC suppliers, customers, and Celestica Product Line Marketing throughout the technology evaluation and implementation process as needed
Good presentation, database management and computer skills
Ability to manage multiple, detailed projects to a successful end while working under tight customer deadlines
Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers
Provides high value industry knowledge and consulting to customers on IT technology, architecture, products and services
Extremely strong communication, interpersonal, relationship management and professional sales skills
Strong reporting skills as well as time and priority management skills
Strong team management skills and high level of ability to work with others as part of a cross-functional team
Self-starter who has demonstrated the ability to own, define, develop and execute a sales plan and consistently deliver on quarterly revenue targets

Company

Celestica

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Celestica is a manufacturing firm that provides design, hardware platform, and supply chain solutions to a multitude of industries.

H1B Sponsorship

Celestica has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (3)
2023 (6)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
$1.47B
2024-06-20Post Ipo Debt· $657.67M
2023-06-05Post Ipo Secondary· $148.8M
2021-09-30Post Ipo Debt· $660.4M

Leadership Team

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Robert Mionis
President and CEO
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Company data provided by crunchbase