Sedgwick · 1 month ago
Business Consultant
United States
Full-time
Remote
Senior Level
6+ years expSedgwick is a leading claims management services company, recognized for its exceptional workplace culture. They are seeking a Business Consultant to lead business analysis efforts for managing and optimizing communication templates, ensuring accuracy and compliance while collaborating with various teams.
BankingInsuranceRisk Management
Responsibilities
Lead requirements management for communication projects, including planning and execution of requirements strategies
Collaborate with project managers, requestors, operations, IT teams, and clients to ensure complete understanding of software requirements
Review and validate requirements documentation prepared by team members for compliance with governance standards
Produce detailed project documentation, including process diagrams, wireframes, mock-ups, and reports using standard templates
Provide business-related IT knowledge during requirements gathering and analysis
Update and maintain letter templates using Java-based template logic
Ensure templates meet branding, compliance, and business requirements
Prepare reports and coordinate with other departments for data accuracy
Maintain and verify client parameters in the claims management system; research and resolve issues
Communicate process and procedural changes to business units in response to regulatory updates
Assist in delivering focused training sessions
Validate template formatting, placeholders, and dynamic fields for accuracy
Support testing and troubleshooting of communication templates in production environments
Recommend improvements for template efficiency and user experience
Performs other duties as assigned
Supports the organization's quality program(s)
Travels as required
Qualification
Required
Bachelor's degree from an accredited college or university
Six (6) years of related experience or equivalent combination of education and experience
Strong attention to detail for formatting, alignment, and placeholder validation
Excellent oral and written communication, including presentation skills
Working knowledge of Java for template logic and integration
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Excellent negotiation skills
Self-motivated
Ability and willingness to take initiative
Ability to work in a team environment
Ability to meet or exceed Service Expectations
Preferred
Experience in multi-line claims management processes and system requirements
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase