The Intersect Group · 1 week ago
Communication Specialist
Orlando, FL
Contract
Onsite
Senior Level
5+ years expThe Intersect Group is seeking a creative and strategic Customer Experience Communications Specialist to join their Commercial Enterprise organization. This role focuses on shaping and communicating the customer experience journey through impactful presentations and internal communications, requiring strong storytelling and design skills.
ConsultingHuman ResourcesInformation TechnologyLegal
Responsibilities
Develop and design executive-level PowerPoint presentations that illustrate the customer experience journey, key initiatives, and strategic outcomes
Collaborate with cross-functional commercial and marketing teams to create and refine messaging for internal and external audiences
Translate business strategies and customer insights into clear, visually compelling content for leadership presentations and organizational communications
Support the creation of communication materials for internal platforms, town halls, and commercial updates
Maintain brand consistency, tone, and style across all presentation and messaging materials
Partner with leadership to understand the customer journey and identify opportunities to highlight success stories and strategic direction
Qualification
Required
Bachelor's degree in Marketing, Communications, Business, or a related field
5+ years of experience in marketing, communications, or commercial enablement roles
Strong background in presentation design and content development (PowerPoint expertise required)
Experience working with executive leadership to build customer-focused or sales-driven presentations
Excellent written and verbal communication skills with the ability to distill complex ideas into simple, engaging narratives
Proven ability to work in a fast-paced, cross-functional environment and manage multiple priorities
Preferred
Experience within a commercial enterprise or B2B sales organization
Familiarity with customer journey mapping and experience strategy concepts
Experience with Microsoft 365, SharePoint, and internal communication platforms
Strong attention to detail and a polished, executive communication style
Company
The Intersect Group
The Intersect Group is a staffing and recruiting company that provides staffing and consulting services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-03-31Private Equity
Leadership Team
Joe Myers
Chief Executive Officer
Michael Snyder
Chief Operating Officer and Chief Financial Officer
Recent News
2022-07-06
Company data provided by crunchbase