Deciphex · 3 weeks ago
Clinical Supervisor
Naperville, Illinois, United States
Full-time
Hybrid
Senior LevelDeciphex is a leading provider of pathology services, operating with a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients. The Clinical Supervisor will oversee daily digital pathology operations, ensuring high-quality slide production and adherence to regulatory standards while providing staff leadership and technical expertise.
Artificial Intelligence (AI)Health DiagnosticsSoftware
Responsibilities
Supervise daily digital pathology operations, including whole slide imaging (WSI), image ingestion, data transfer, image upload and archiving
Maintain and troubleshoot digital pathology hardware and software including maintenance and calibration(e.g., scanners, image viewers, automation)
Supervise the implementation and validation of new equipment
Receive, accession, scan and digitize all stained slides and upload in preparation for pathologist review and reporting
Perform and oversee quality control on scanned images (focus, color accuracy, tissue completeness)
Review and audit transcription data for accuracy, consistency and adherence to quality standards
Manage slide scanning queues, turnaround times, and throughput requirements
Oversee the daily logistics operations, including receiving, storage, packing, shipping, and transportation
Monitor inventory levels and assist with cycle counts, stock rotation, and reconciliation
Ensure all logistics operations meet quality, safety, and regulatory requirements (e.g., OSHA, ISO standards)
Respond to incoming calls, voicemails, and email tickets requesting assistance with the technology platform
Basic troubleshooting of customer support problems
Track and document technical problems
Escalate technical issues to other team members when appropriate
Ensure accurate capture of pathology services for billing including pathology reporting, special stains, IHC, molecular tests, consultation services and digital pathology charges
Collaborate with coding and billing teams to verify correct CPT/ICD coding and documentation
Ensure turnaround times and KPIs are adhered to at all times
Develop, implement, and monitor SOPs for pathology processes
Ensure adherence to regulatory standards (e.g., CLIA, CAP, GxP, OHSA, HIPAA as applicable) and maintain patient records in accordance with all data protection protocols
Identify process bottlenecks and implement improvements to increase efficiency, accuracy, and throughput
Track and resolve QC issues; maintain documentation for audits and inspections
Ensure version control, data integrity, and secure handling of digital pathology datasets
Mentor team members to ensure high productivity and adherence to standards
Analyze workflow bottlenecks and implement improvements to enhance efficiency and reliability
Create staffing schedules and manage staffing levels and workload distribution to ensure effective operations and adequate coverage during people workloads
Orient and train employees, verifies their competency, and identifies opportunities for skill development through teaching and continuing education programs
Collaborate with cross functional teams to optimize system performance and interoperability
Assist with out of office hours support when required
Assist with Research Pathology technical support as required
Act as Responsible Person/Supervisor in absence of Manager
Delegation of lab tasks as assigned by Manager/in the absence of Manager
GLP and other regulatory responsibilities (S.O / D.A.)
Principal Investigator for Good Lab Practices
Dedicated support for other functional roles
Comply with applicable health and safety requirements
Qualification
Required
Bachelor's Degree in Pathology, Laboratory Technology, Healthcare Administration, or related field of study
Demonstrated leadership skills and/or people management skills/qualification
Strong communication skills
Basic IT troubleshooting experience
Experience working with an electronic documentation system
Organized and diligent with activities
High attention to detail and accuracy
Motivated and independent worker
Good customer service skills and ability to work with various groups (internal and external customer base)
Good time keeping skills and ability to meet timelines
Proactive with improving document control and training process
You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end
You bring a sense of urgency to the work that you do and are able to execute on tasks by using your initiative
You enjoy innovating and bringing new ideas to the table
You like to have autonomy in your role and the independence to manage your own time and workload
You are highly collaborative and enjoy working with lots of different teams and people
You thrive in a fast paced environment and can manage changing priorities
You have great written and oral English language skills
Willing to learn and be proactive in developing skills & experience
Preferred
ASCP certification (HT, HTL, CT, PA, or related) strongly preferred
Experience with LIS systems is an advantage
Familiarity with digital pathology systems and image management tools
Experience with medical billing, CPT/ICD coding, and revenue cycle processes in pathology
Experience with GLP regulations or software
Benefits
A true sense of meaning in your work by contributing to better patient outcomes.
The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment.
A chance to work on exciting and challenging unique projects.
Regular performance feedback and significant career growth opportunities.
Competitive salary.
Competitive annual leave with an additional paid Christmas holiday.
A highly collaborative and supportive multi cultural team.
Company
Deciphex
Deciphex builds a network of AI empowered pathologists ensuring accessible pathology services that improves patient outcomes.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$84.87MKey Investors
Claret Capital PartnersMolten VenturesSeroba Life Sciences
2025-10-02Debt Financing· $17.6M
2025-01-07Series C· $32.2M
2023-10-14Debt Financing· $10.51M
Leadership Team
Donal O'Shea
Founder and CEO
Mairin Rafferty
Chief Operations Officer (COO)
Recent News
Silicon Republic
2025-12-18
2025-12-09
Silicon Republic
2025-11-27
Company data provided by crunchbase