Fiserv · 3 weeks ago
Sr. Director Infrastructure Operations Technical Manager
Berkeley Heights, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$155K/yr - $258K/yr
10+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Sr. Director Infrastructure Operations Technical Manager will coordinate consulting teams and manage product implementation, enhancement, and integration projects, ensuring effective communication with senior leadership and overseeing the Digital Solutions Group's deliverables.
Financial ServicesFinTechInformation ServicesInformation Technology
Responsibilities
Manage the deliverables for assuring HA/DR program for DSF is successful
Responsible for change management controls and reviews
Responsible for maintenance and accuracy of CMDB
Responsible for collaborating with the infrastructure teams to support AppDev capacity needs
Interlock with the application operations team to lead and help manage production incidents
Gather and maintain EOL software and hardware needs for application development teams
Set up and run governance routines for Obsolescence, Scanning and Vulnerability Mgmt
Partner with the enterprise infrastructure teams to be the SPOC for App Dev in infrastructure projects
Qualification
Required
10 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
6 years managing large-scale commercial projects
6 years' experience in advanced Excel skills., including working with large data sets, pivot tables, V-lookups
Preferred
Bachelor's degree in computer science, information system, computer engineering
6 years of project management and experience solving supply chain business needs with software solutions for distribution and transportation systems
Experience with warehouse managed inventory
Knowledge of Oracle ERP systems
Project Management Professional (PMP) certification
Benefits
Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
H1B Sponsorship
Fiserv has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-09
2026-01-07
womenentrepreneursreview.com
2026-01-07
Company data provided by crunchbase