NRC Health · 2 weeks ago
Customer Success Manager
Lincoln, NE
Full-time
Onsite
Mid Level
$70K/yr - $120K/yrNRC Health is dedicated to bringing Human Understanding to healthcare. As a Customer Success Manager, you will partner with healthcare organizations to enhance customer experiences and promote loyalty through innovative solutions and strategic planning.
AnalyticsHealth CareMedical
Responsibilities
Develop relationships with customers that promote portfolio development, expansion, retention and loyalty
Strategize with Growth Team members to devise and facilitate customer success plans
Participate in solution and industry training, as well as advance your expertise through continuous learning opportunities
Qualification
Required
Bachelor's Degree Required
Healthcare experience a plus
The ability to travel up to 30%
Excellent verbal, written and interpersonal communication skills with a demonstrated interest in and aptitude for customer service and sales
Effective presentation and facilitation skills
Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred
High learning agility and ability to think critically
Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through
A valid driver's license is required
Preferred
Experience with a CRM system preferred
Benefits
Paid volunteer time off
My Time Off, a form of unlimited vacation
Up to 12 weeks paid for parental and emergency leave
Complimentary lifestyle and financial coaches
A wellness program
A comprehensive insurance plan
Company
NRC Health
NRC Health is a provider of analytics and insights that facilitate patients, residents, physicians, and nurses.
Founded in 1981
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-06-24IPO
Leadership Team
Trent Green
Chief Executive Officer
Shane Harrison
Chief Financial Officer
Recent News
Business Wire
2025-12-02
2025-11-20
2025-11-14
Company data provided by crunchbase