Yamaha Motor Corporation, USA · 1 day ago
Technical Analyst II
Marietta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expYamaha Motor Corporation, USA is seeking a Technical Analyst II to join their team in Marietta, GA. The role involves providing front-line support for financial technology platforms, diagnosing and resolving technical issues, and ensuring seamless client experiences through collaboration with various teams.
AutomotiveManufacturing
Hiring Manager
Amy Sprague
Responsibilities
Serve as the first point of contact for technical issues raised by clients and internal users
Monitor, triage, and resolve incidents related to FinTech platforms, APIs, and integrations
Collaborate with tech/business teams to escalate issues and verify fixes
Document troubleshooting steps, root cause analysis, and resolution details in ticketing systems (e.g., Jira, Zendesk, ServiceNow)
Maintain and update system configuration, knowledge bases, and operational runbooks
Support UAT, release rollouts, and post-deployment verification activities. Assist in monitoring system performance and automating routine checks where possible. Provide periodic reports on support metrics, incident trends, and client satisfaction
Stay up to date with the latest trends and technologies in data analytics, database management, and cloud platforms
Document data infrastructure and processes for maintainability and knowledge sharing
Qualification
Required
Bachelor's degree in computer science, Information Systems, or a related field
2-4 years of experience in a technical support, application support, or production support role
Proficiency in programming languages like JavaScript, Python, Java, C#
Excellent communication and customer service skills, with ability to explain technical issues clearly
Microsoft Excel skills are required
Capable of working independently with minimal supervision
Excellent analytical, problem solving and conceptual skills with high attention to detail
Ability to learn quickly and manage multiple priorities in a rapidly changing environment
Strong verbal and written communications skills with the ability to interact with users at all levels throughout the organization
Preferred
Experience with fintech /loan applications type environment is a plus
Knowledge of ITIL practices or ticketing tools (Jira, ServiceNow, Zendesk) is desirable
Experience with cloud platforms like AWS (S3, EC2, RDS, Lambda)
Ability to lead and take initiative for improving the existing processes
Benefits
401(k) and Profit Sharing
Fertility Benefits
37.5 hour work-week
Medical, Dental, Vision
Life and AD&D Insurance
Wellness Program
Short-Term Disability Coverage (for hourly roles)
Long-Term Disability
Student Debt Repayment Benefits
Ability to borrow Yamaha product
Company
Yamaha Motor Corporation, USA
The pursuit... A checkered flag. A scenic panorama unfolding around the bend. A trophy catch. A pulse-quickening stretch of road or trail.
1001-5000 employees
H1B Sponsorship
Yamaha Motor Corporation, USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (4)
2023 (10)
2022 (8)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1967-03-08IPO
Leadership Team
Bill Boehman
Vice President, Chief Operations Officer - Marine Business Unit
Kathryn Freytag
VP Information Technology Strategy & CIO
Recent News
globalventuring.com
2025-12-24
2025-12-18
Company data provided by crunchbase