CRM Lead jobs in United States
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The Intersect Group ยท 1 day ago

CRM Lead

positionSmyrna, GA
timeContract
remoteOnsite
senioritySenior Level
date7+ years exp

The Intersect Group is a partner with innovative organizations in the life sciences industry, seeking a seasoned CRM Lead to manage a global CRM platform, particularly Veeva CRM. This role involves aligning technology solutions with business objectives, managing global projects, and ensuring compliance while delivering impactful CRM solutions.

ConsultingHuman ResourcesInformation TechnologyLegal

Responsibilities

Build and maintain trusted relationships with internal stakeholders and external partners
Shape and challenge business requirements to ensure alignment with strategic goals
Lead global CRM projects using established project management frameworks
Serve as the IT SME for Veeva CRM, identifying opportunities for system and process improvements
Oversee vendor selection, evaluation, and performance to ensure optimal delivery and cost efficiency
Ensure timely resolution of system issues and adherence to SLAs for uptime and data integrity
Manage system updates, including testing, validation, and deployment activities
Support or lead the full software delivery lifecycle (SDLC) for CRM initiatives

Qualification

Veeva CRMVeeva CRM Administrator CertificationPharmaceutical industry experienceCompliance frameworks knowledgeProject managementProblem-solving skillsCommunication skillsCritical thinking skills

Required

Minimum 7 years of experience in full systems lifecycle management, including deployment of Veeva CRM
Veeva CRM Administrator Certification required
At least 4 years of experience in the pharmaceutical or life sciences industry
Proven experience with compliance frameworks including Part 11, SOX, and HIPAA
Strong understanding of commercial technology systems supporting marketing and sales teams
Experience collaborating with creative agencies to support marketing initiatives
Excellent problem-solving and critical thinking skills
Strong communication skills with the ability to present to diverse audiences and lead cross-functional teams
Ability to manage multiple projects simultaneously and deliver on time and within budget

Company

The Intersect Group

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The Intersect Group is a staffing and recruiting company that provides staffing and consulting services.
dateFounded in 2006
location
Atlanta, Georgia, USA
people-size501-1000 employees
web-link
http://theintersectgroup.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-03-31Private Equity

Leadership Team

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Joe Myers
Chief Executive Officer
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Michael Snyder
Chief Operating Officer and Chief Financial Officer
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Recent News

PR Newswire
Medical Solutions' Rebecca Rogers Tijerino named to SIA's Global Power 150 Women in Staffing list
2025-10-09
Newswire
The Intersect Group Acquires Vincent Benjamin
2022-07-06
Company data provided by crunchbase