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Solomon Page · 6 days ago

Luxury Dining Concierge

New York, NY

Full-time

Onsite

Mid Level

$110K/yr - $140K/yr

3+ years exp

Solomon Page is a specialty niche provider of staffing and executive search solutions. They are seeking a skilled Dining Concierge to manage reservations and build relationships with top restaurants in New York City, ensuring an exceptional experience for their members.

Asset ManagementConsultingProfessional Services

Responsibilities

Efficiently handle reservation requests for our members, successfully securing reservations at top tier and in-demand restaurants, focused on our New York market

Leverage expert industry knowledge to offer personalized recommendations tailored to members' inquiries and in line with their preferences

Establish and maintain strong relationships with in-demand restaurants in New York; ensuring priority access and seamless experience for our members

Collaborate with the executive team to explore partnerships and exclusive offerings with in-demand restaurants

Stay abreast of the latest trends, new openings, and changes in the dining landscape

Regularly update the team on noteworthy events, promotions, and culinary experiences in your primary markets

Deeply understand our Member’s needs to proactively identify opportunities to enhance the member experience and collaborate with cross-functional teams, including operations, design, and engineering, to ensure seamless member experiences

Qualification

Concierge experienceClient relationsRestaurant industry knowledgeSaaS platformsEmpathyRelationship buildingAdaptabilitySelf-motivation

Required

3+ years of experience as a concierge or client services/relations executive in a high-touch membership, dining/hospitality, or luxury services capacity

Proven experience working with high-net worth clients to provide remarkable experiences and exclusive access

Proven experience excelling in a fast-paced and dynamic work environment

Willingness to adapt and work flexible hours, including evenings and weekends, to accommodate the needs of our members and align with restaurant operating schedules

Ability to properly prioritize against competing needs

Preferred

Familiarity with Zendesk or other SaaS communication platforms

Benefits

Opportunity to be an integral part of a brand that is creating a new standard of financial services and lifestyle membership — entering the ground floor of a fast-growing, category-defining company.

Competitive salary, stock options, and 401K.

Full health benefits (medical, dental, and vision insurance).

Medical, dental, 401(k), direct deposit and commuter benefits