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Tatari · 1 day ago

Client Services Manager, Growth

Los Angeles, CA

Full-time

Hybrid

Entry, Mid Level

$80K/yr - $110K/yr

2+ years exp

Tatari is on a mission to revolutionize TV advertising, working with disruptor brands to grow their business using linear and streaming TV ads. The Client Services Manager will manage and execute TV campaigns for SMB clients, ensuring superior management skills and client satisfaction.

AdvertisingAnalyticsInternetMedia and EntertainmentSoftwareTV

Growth Opportunities

Responsibilities

Manage post-sales relationships for SMB and strategic client accounts as the primary contact and trusted advisor

Hands-on media planning, execution and optimization within Tatari’s buying platform across Linear & Streaming TV

Listen to clients needs, as well as identifying unknown or unmet needs

Become an expert of all-things Tatari (buying, reporting, proprietary measurement, etc.) and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems

Guide clients through their TV advertising campaign, with a focus on buying/optimization for business outcomes (CPA, CAC, & ROAS), education across key concepts and strategies, and training on Tatari’s platform

Participate, actively engage, and be the expert voice on TV in client meetings

Spend a lot of time with clients and building relationships with C-level executives

Qualification

Account managementProgrammatic buyingStreaming TV buyingData analyticsPerformance optimizationListening skillsMarketingExcel skillsData visualizationCommunication skillsPresentation skillsOrganizational skillsDetail oriented

Required

Bachelor degree from a 4-year institution, preferably majoring in business, statistics, data analytics, and economics

2+ years in post-sales account management/client relationship support roles, including C-level interactions

1-2 years of experience buying/trading within digital/programmatic buying platforms (DSP's, etc.)

Experience working with performance-minded clients (Brands and/or Agencies), with a focus on optimizing for business outcomes such as CPA, CAC, & ROAS

Solid understanding of Streaming TV buying and overall landscape, bonus for Linear

Ability to clearly communicate technical terms and concepts

Great presentation and listening skills—you come prepared to every meeting

You're at ease holding a conversation with an engineer or marketing manager. You're not a salesperson

Highly organized and detail oriented