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Buttermilk · 3 hours ago

Senior Account Manager US

New York, NY

Full-time

Onsite

Mid, Senior Level

4+ years exp

Buttermilk is a creative agency shaping the future of the creator economy. The Senior Account Manager is responsible for managing and growing client relationships, ensuring satisfaction, and leading account initiatives while delivering projects on time and within budget.

AdvertisingBrand MarketingContent Creators

Hiring Manager

Joanne Temenu

Responsibilities

Serve as the primary contact for clients, leading regular check-ins and managing satisfaction

Support Account Directors and Group Account Directors in executing account growth plans

Collaborate with Creator Services to ensure timelines, stock availability, and review periods are met

Oversee proposals, status reports, pitches, and Statements of Work (SOWs), ensuring timely sign-off and invoicing

Identify new business opportunities within existing accounts and feed insights back to the team

Protect account profitability by monitoring project margins, hours, and resource allocation

Lead initiatives for awards, PR opportunities, and external promotions with relevant teams

Qualification

Account managementClient relationship managementCommercial acumenPitch leadershipOrganisational skillsBeauty industry experienceCritical thinkingPresentation skillsProblem-solving

Required

4+ years of account management experience, ideally in a creative or marketing agency

Proven ability to manage large-brand accounts and drive revenue growth

Strong pitch leadership and internal coordination skills

Commercial acumen with budget oversight and margin protection experience

Strong relationship management skills for long-term client retention

Ability to thrive in a fast-paced, multi-project environment

Excellent organisational skills with high attention to detail

Preferred

Beauty industry experience (desirable but not essential)

Benefits

Private Medical Insurance

Juno Wellbeing Credits

Hybrid Working

Home Office Setup Budget

Birthday Leave

Learning & Development Budget

Friday 2PM Finish

401K

Company

Buttermilk

Buttermilk is an influencer agency that provides influencer campaigns, community management, and paid social advertising services.

Founded in 2016

London, England, GBR

51-200 employees

https://www.buttermilk.co

Funding

Current Stage

Growth Stage

Leadership Team

Jamie Ray

Co-Founder

Motez Touqmatchi

Co-Founder

Recent News

Digiday

Why AI and synthetic social aren’t driving up creator value — yet

2025-11-12

Zawya.com

Buttermilk launches Riyadh office to expand regional footprint

2025-09-25

Zawya.com

Buttermilk expands into Saudi Arabia with new Riyadh office

2025-09-24

Company data provided by crunchbase