Field Service & Application Engineer jobs in United States
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Insort · 3 weeks ago

Field Service & Application Engineer

positionCalifornia, United States
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$70K/yr - $80K/yr

Insort is a global leader in developing innovative sensor-based sorting and monitoring equipment for the food processing industry. The Field Service & Application Engineer will be responsible for the installation, servicing, and support of sorting solutions, ensuring optimal performance and providing customer training and technical support.

Food ProcessingIndustrialIndustrial AutomationIndustrial Engineering
Hiring Manager
Michael Homma
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Responsibilities

Installation & Commissioning: Independently install and set up Insort’s advanced sorting and monitoring equipment at customer facilities
Service & Maintenance: Perform routine maintenance, upgrades, retrofits, and repairs on existing systems to ensure optimal performance
Customer Training & Support: Conduct operator and maintenance training sessions and provide technical guidance to customers
Diagnostics & Troubleshooting: Analyse and resolve issues related to mechanics, sensors, electronics, and software, in close collaboration with internal technical teams
Technical Documentation: Prepare detailed commissioning, service, and performance evaluation reports
Field Insights & Feedback: Provide technical input on new developments and relay feedback on existing equipment to improve product performance
Remote Support: Assist customers with troubleshooting and problem resolution via remote support when not on-site

Qualification

Electrical engineeringMechatronicsTroubleshootingEquipment manufacturingOptical sortingIT connectivityTechnical documentationCommunication skillsTeam playerWork ethic

Required

Technical diploma, college, or university degree in electrical engineering, mechatronics, or a related field is an asset
Background in equipment manufacturing, field service, optical sorting, or food processing
Experience reading electrical schematics and troubleshooting electrical and mechanical systems
Strong understanding of IT connectivity, remote diagnostics, and software troubleshooting
Excellent written and verbal communication skills, with the ability to train and support customers effectively
Independent, structured, and solution-oriented with high-quality standards
Works well independently and collaboratively, sharing knowledge and best practices
Willingness to travel 50% + across North America, with occasional trips to Europe for training

Benefits

Medical, dental, and vision plans
Per diem allowances for travel
15 days of paid vacation (3 weeks)

Company

Insort

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Insort intelligent selection chemical imaging technology.
dateFounded in 2011
location
Kirchberg An Der Raab, Steiermark, AUT
people-size51-200 employees
web-link
https://www.insort.at/

Funding

Current Stage
Growth Stage
Total Funding
$1.23M
2023-10-31Acquired
2019-04-01Series Unknown· $1.23M
2018-07-01Grant

Leadership Team

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Matthias Jeindl
Founder
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Recent News

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