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Jefferson Health · 2 days ago

Delegated Vendor Program Manager

Philadelphia, PA

Full-time

Onsite

Mid Level

3+ years exp

Jefferson Health is a nationally ranked not-for-profit health care system dedicated to providing high-quality clinical care and education. The Delegated Vendor Program Manager will oversee relationships with third-party vendors, ensuring compliance with contractual obligations and performance standards, while collaborating with various teams to enhance vendor performance.

Hospital & Health Care

Responsibilities

Manage end-to-end lifecycle of delegated vendor partnerships, from onboarding through

Serve as the primary point of contact for delegated vendors and internal stakeholders

Foster collaborative, transparent relationships to ensure alignment with organizational goals

Define, track, and report on key performance indicators (KPIs) and service level agreements (SLAs)

Analyze vendor performance data and implement continuous improvement strategies

Escalate and resolve vendor-related performance issues effectively

Maintain accurate documentation for all delegated vendor activities, reviews, and decisions

Work closely with Compliance, Legal, Operations, and IT teams to align vendor performance with organizational priorities

Participate in internal and external audits related to delegated functions

Review, validate, and approve vendor invoices in accordance with contract terms and organizational policies

Ensure timely and accurate processing of payments and resolve discrepancies or disputes related to invoicing

Monitor vendor budgets, spending trends, and maintain financial compliance

Qualification

Vendor managementContract managementHealthcare industry experienceMicrosoft ExcelProject managementCommunication skillsNegotiation skillsInterpersonal skillsOrganizational skills

Required

Bachelor's Degree Business Administration or

Bachelor's Degree Healthcare Administration or

Bachelor's Degree Supply Chain

3 years Vendor management and Procurement

Strong knowledge of contract management and vendor relationship management

Exceptional communication, negotiation, and interpersonal skills

Strong organizational and project management abilities

Preferred

Master's Degree Business Administration or

Master's Degree Healthcare Administration

Master's Degree Supply Chain

Experience in Healthcare Industry

Familiarity with delegated credentialing, utilization management, or claims processing

Knowledge of NCQA, CMS, and other industry standards

Microsoft Excel Proficiency

Benefits

Medical (including prescription)

Supplemental insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Company

Jefferson Health

Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care.

Founded in 1995

Philadelphia, PA, US

5001-10000 employees