Staff Mailchimp Partner Education Lead, Intuit Academy jobs in United States
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Intuit · 3 days ago

Staff Mailchimp Partner Education Lead, Intuit Academy

positionMountain View, CA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$164K/yr - $222K/yr
date5+ years exp

Intuit is dedicated to empowering customers and partners through innovative educational experiences. The Mailchimp Partner Education Lead will be responsible for developing and delivering workshops and learning experiences for Mailchimp partners, ensuring alignment with business goals and customer needs.

AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop and facilitate engaging, high-impact live and on-demand workshops on a regular cadence for diverse audiences of Mailchimp service partners
Create and maintain a strategic roadmap of workshops that addresses key partner enablement needs and aligns with business goals
Serve as a voice for Mailchimp service partners, providing feedback to internal teams to inform product development, marketing initiatives, and overall program strategy
Demonstrates a strong ability to transform partner insights into strategies that address current and future partner needs and preferences
Define, track, and report on key metrics for workshop effectiveness, including attendance, engagement, and partner-centric outcomes
Leads the collation and prioritization of insights to form recommendations across relevant channels and touchpoints
Unifies all partner insights and needs to recommend actionable strategies and experiences
Use data to create and present compelling reports that showcase the business impact of the workshop program to internal and external stakeholders
Partner with teams across Mailchimp, including Product, Data, Engineering, Marketing, and Sales, to ensure customer facing content is accurate, up-to-date, and aligned with strategic priorities
Independently drives the delivery of learning programs to achieve the customer experience strategy

Qualification

Workshop facilitationContent developmentData analysisLearning management systemsMailchimp platform knowledgeCustomer experienceAI tools usageCommunication skills

Required

5+ years of experience in customer experience, learning and development, or a related role, with a strong focus on workshop facilitation, content development, and analytics
Familiarity with next gen learning technologies, designing learning AI enabled customer experiences - simulation based learning, gamification, micro-learnings
Familiarity with learning management systems (e.g., Intellum, Docebo) and online presentation platforms such as Zoom
Demonstrated experience using AI tools for creating comprehensive customer facing learning content from scratch, including instructional materials and workshop agendas
Proven ability to deliver dynamic, high-impact workshops to 1000s of global technical and non-technical audiences
Strong proficiency in data analysis and reporting, with the ability to define, track, and interpret key performance indicators and business metrics
Ability to tie learning outcomes (Kirkpatrick, Bloom's taxonomy) to business metrics
Ability to tie revenue attribution to customer education
Familiarity with the Mailchimp platform or a strong ability to learn new, complex SaaS platforms quickly
Exceptional verbal and written communication skills, with a proven ability to simplify complex concepts and influence stakeholders at all levels

Preferred

Experience in partner or customer enablement is highly preferred
Direct B2B Customer facing exposure in customer experience, management consulting, professional services, sales and marketing preferred

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit

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Intuit provides financial software solutions to empower individuals and businesses.
dateFounded in 1983
location
Mountain View, California, USA
people-size10001+ employees
web-link
https://www.intuit.com

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$8.52B
Key Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Alex Balazs
Chief Technology Officer
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