ServiceTitan · 1 month ago
GTM Operations Specialist, AI Automation
Canada
Full-time
Remote
Entry, Mid LevelServiceTitan is a company focused on AI-first deployment of Go-To-Market activities. The GTM Operations Specialist, AI Automation is responsible for executing GTM content and readiness activities, optimizing AI workflows, and managing cross-functional alignment for product launches.
Enterprise SoftwareSaaSSoftwareInformation TechnologyCRMOperating Systems
Responsibilities
AI Workflow Ownership: Build and optimize AI automations to accomplish the creation, management, and distribution of GTM artifacts (secondary assets, documentation, etc.)
Efficiency and Process Optimization: Identify critical decision points in the GTM process and implement AI-powered solutions to streamline workflows, maximizing team efficiency and scale
Secondary Asset Creation: Partner with Product Managers and GMs to translate their product and market narratives into compelling, customer-facing content. Transform source material provided by Product Management (value props, product narratives) into market-facing secondary assets, including one-pagers, solution briefs, case studies, product summaries, display ads, and webinar slides
Distribution and Repository Management: Own the distribution of assets and maintain a clear repository of GTM materials and messaging resources for easy access across all relevant teams
Content Readiness: Support the creation of specialized content for customer town halls, trade shows, and internal product showcases
GTM Readiness Ownership: Own and project manage GTM readiness for all major product and feature launches, defining timelines, dependencies, stakeholders, and deliverables
Cross-Functional Alignment: Ensure the alignment of timelines, updates, and results between Product, Marketing, Enablement, Sales, and Post-Sales teams throughout each GTM cycle
Performance Support: Support data collection for GTM performance metrics and post-launch effectiveness reviews. Communicate results and information effectively to cross functional teams
Support the creation of content for special events such as customer town halls, in-person customer meetings, trade shows, and internal product showcases
Collaborate with Demand Generation and Events teams to ensure consistent storytelling across all campaigns and live engagements
Manage the prep, coordination, and execution of major GTM events like Pantheon, ensuring content readiness and cross-functional alignment
Qualification
Required
Demonstrated experience or deep familiarity with AI tools and automation platforms (e.g., generative AI, workflow automation) and a commitment to utilizing an AI-first approach to operations
Strong project management skills, with the ability to manage complex timelines and multiple stakeholders simultaneously
Ability to transform strategic messaging into polished, executable marketing and sales assets
Exceptional cross-functional collaboration and communication skills
Written and verbal communication
Familiarity with marketing concepts - especially story telling and understanding content excellence
Benefits
Flextime, recognition, and support for autonomous work
Holistic health and wellness benefits
Company-paid medical, dental, and vision for you and your dependents
RSP match
Employee assistance program
Support for Titans at all stages of life
Parental leave and support
Up to $20k in adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Financial planning tools
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoSequoia Capital Global Equities,Tiger Global ManagementIndex Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crowdfund Insider
2026-01-19
2026-01-15
Company data provided by crunchbase