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Accenture · 20 hours ago

Marketing & Commerce Managed Service Design Consultant

New York, NY

Full-time

Hybrid

Mid, Senior Level

$64K/yr - $206K/yr

3+ years exp

Accenture is a company that accelerates growth and value for clients through sustained customer relevance. The Marketing & Commerce Managed Service Design Consultant will work directly with clients to innovate and build digital marketing and ecommerce solutions, transforming their marketing organizations through strategic design and operational implementation.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Develop new operating models and organizational structures for our clients that encompass people, process, technology and governance within and across marketing organizations in order to unlock value and meet desired business outcomes

Lead teams to deliver value through developing new and updated operating models, marketing processes, change, training and communication plans and aid our clients to roll-out and stand-up transformational changes within their organization

Gather and analyze information from our clients to determine the most valuable opportunities to improve integrated marketing performance and operations, and orchestrate roadmaps, organizations and operations to deliver this

Identify ineffectiveness and areas of opportunity within a client’s marketing organization and determine strategic implications. Lead teams to define detailed plans, inclusive of people, process and technology, to generate improvements

Leverage knowledge of marketing strategy, brand and campaign operations to develop and implement plans and approaches. Enable client teams to operate in a 'new way of working'

Engage with working leadership level clients to collaborate on solutions and approaches to improve and grow their ability to meet business objectives

Support new business opportunities through participating in pitches and RFP responses

Collaborate with other functional teams to deliver more holistic transformation solutions such as brand, creative and marketing strategy

Support and participate in thought leadership for marketing challenges to orchestrate and operate in new ways, including Agile Marketing, to achieve their goals

Lead activation engagements to aid clients to operate in new ways, in agile rhythms and to make the most of experience platforms such as Adobe

Qualification

Marketing strategyDigital marketingOrganizational designCRM experienceAgile methodologiesAdobe platformsSalesforce experienceTeam leadershipCommunication skillsCritical thinkingRelationship buildingSelf-starter

Required

Minimum 3 years of marketing/marketing operations experience with integrated CRM, direct-response and/or data-driven marketing with/for B2C, B2B or B2B2C organizations

Minimum 2 years of experience consulting as a marketing strategist or defining process and organizational design solutions in a business environment

Minimum 3 years of experience working within a digital business or digital agency

Minimum 3 years of professional services experience in digital business, or digital marketing to include solutions for Fortune 500 clients

Preferred

Bachelor's degree or equivalent (minimum 12 years) work experience

Experience working with Life Science industry verticals

Core management consulting skills including: Strategic skills: strong critical thinker, ability to architect solutions, and clearly communicate strategic ideas in a clear, simple manner

Subject matter knowledge in integrated marketing operations and processes with expertise in understanding nuances of data-driven multichannel relationship marketing organizations that cross web, mobile, social, email, and traditional direct marketing channels and working with leading class digital platforms such as Adobe

Experience leading and facilitating working sessions with both teams and leaders

Experience architecting, implementing and managing organizational change a plus

Experience designing, developing and implementing marketing and digital processes and ways of working that bring agility to teams, as well as rolling out new organizational capabilities / Knowledge of digital marketing best practices and leading measurements

Ability to establish and grow long term trusted relationships over time. Being the trusted 'go to' person

Proven experience leading teams to deliver quality results and outputs per agreed timelines and plans

Self-starter with strong organizational skills

Willingness to learn new things, innovate and grow

Able to collaborate across disciplines, teams and organizational lines

Understanding of CRM strategic concepts and service