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Berklee College of Music · 2 weeks ago

Temporary Communications and Content Operations Specialist

Boston, MA

Full-time

Onsite

Mid Level

$67K/yr - $79K/yr

3+ years exp

Berklee College of Music is the premier destination for the study of contemporary music and the performing arts. The Communications and Content Operations Specialist will support the communications team in keeping the community informed and engaged through various digital platforms while managing internal communications and supporting integrated campaigns.

Music

Responsibilities

Website Content Management: Manage key web pages, content update processes, and internal announcements; support departments in managing their site content

Project Management: Use project management tools (e.g., Airtable and Asana) to manage the team’s work and ensure projects stay on track

Email Communications: Draft and review copy for email communications; build and send Mailchimp campaigns; and perform Mailchimp code checks

Communications Campaigns: Support broad communications campaigns across Berklee, from operations to major events and initiatives to institutional updates

Audience Management: Manage Mailchimp audiences (including lists for faculty, staff, and students); keep audiences up to date with appropriate tags

Digital Signage: Design slides and curate the Boston campus playlist

Data Analysis: Review available data across team’s communications platforms to identify trends and opportunities for continuous improvement

General Operations: Manage internal communications calendar; develop and maintain team documentation and templates; manage shared inboxes

Qualification

Digital CommunicationsEmail MarketingContent Management SystemsProject ManagementData AnalysisAttention to DetailInterpersonal CommunicationCollaborationContinuous Learning