Sonata Software · 1 month ago
Principal Consultant (D365 Sales – Healthcare Payer)
Sonata Software is a leading Modernization Engineering company that focuses on delivering modernization-driven hypergrowth for clients. They are seeking a Principal Consultant (D365 Sales – Healthcare Payer) to lead business process transformation workshops, oversee D365 Sales implementation, and ensure compliance with healthcare regulations.
Software
Responsibilities
Lead business process transformation workshops to define the "To-Be" state for Payer sales organizations. Translate complex Payer business models (Individual, Group, Medicare/Medicaid) into D365 functional designs
Oversee the architectural integrity of the D365 Sales implementation, including complex integrations with legacy Claim Processing Systems (e.g., Facets, QNXT), Provider Data Management, and Enrollment engines
Ensure all digital solutions adhere to HIPAA, HITECH, and CMS regulations. Define data residency and security protocols within the Dataverse to protect PHI/PII
Represent the organization as a subject matter expert in Healthcare CRM, contributing to white papers, industry conferences, and Microsoft’s inner-circle advisory boards
Ability to challenge and influence C-level executives (CIO, CMO, COO) on digital strategy
Qualification
Required
Lead business process transformation workshops to define the 'To-Be' state for Payer sales organizations
Translate complex Payer business models (Individual, Group, Medicare/Medicaid) into D365 functional designs
Oversee the architectural integrity of the D365 Sales implementation, including complex integrations with legacy Claim Processing Systems (e.g., Facets, QNXT), Provider Data Management, and Enrollment engines
Ensure all digital solutions adhere to HIPAA, HITECH, and CMS regulations
Define data residency and security protocols within the Dataverse to protect PHI/PII
Represent the organization as a subject matter expert in Healthcare CRM, contributing to white papers, industry conferences, and Microsoft's inner-circle advisory boards
Ability to challenge and influence C-level executives (CIO, CMO, COO) on digital strategy
Deep knowledge of the Health Insurance lifecycle: Prospect-to-Card conversion, Broker/Agency Management, Group Sales/Underwriting support, and Renewal management
Strong understanding of Interoperability standards (HL7, FHIR) and how CRM integrates with Electronic Health Records (EHR) and Payer Core Administrative Processing Systems (CAPS)
Expert-level understanding of ACA (Affordable Care Act) requirements, Medicare Advantage sales cycles, and state-specific Medicaid compliance
15+ Years in Microsoft Dynamics: A career spanning the evolution of Dynamics (from 4.0/2011 to modern D365 Cloud)
Advanced configuration of D365 Sales, Power Automate, and Power Pages
Proven track record in 'Straighten Defection' (Zero-defect delivery) through rigorous UAT, automated testing strategies, and robust DevOps pipelines
Expertise in complex data migration from legacy CRM/Mainframe systems to D365, ensuring data integrity and historical continuity for member records
Must have led at least 3–4 full-lifecycle D365 implementations for Top-50 US Health Plans or Global Payers
Bachelor's degree in healthcare administration, CS, or MBA
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate and Power Platform Solution Architect Expert
Preferred
Expertise in the Microsoft Cloud for Healthcare is highly preferred
Company
Sonata Software
Sonata is a global software services company.
H1B Sponsorship
Sonata Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-28IPO
Leadership Team
Recent News
2025-12-12
2025-11-19
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