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ITC Infotech · 1 day ago

Service now Lead

Dallas, TX

Full-time

Onsite

Senior Level, Lead/Staff

$100K/yr - $110K/yr

8+ years exp

ITC Infotech is a leading global technology services and solutions provider, focused on delivering business-friendly solutions to help clients succeed. The role involves developing full-stack applications with a strong emphasis on security and design, collaborating with various teams to define product requirements, and managing multiple tasks effectively.

ConsultingCRMEnterprise SoftwareInformation TechnologyIT ManagementSoftwareTravel

H1B Sponsor Likely

Responsibilities

Develop full-stack applications with strong focus on security, design, validation, and adherence to SDLC frameworks

Collaborate with product managers, business operations, and engineering teams to define product requirements and objectives

Participate in system design consulting, platform management, and process optimization

Manage multiple tasks effectively and use sound judgment in prioritization

Maintain and update documentation, including team processes, best practices, and runbooks

Demonstrate a strong passion for technology and engineering innovation

Apply exceptional analytical skills and sound decision-making to deliver creative, practical, and commercially viable solutions

Qualification

ServiceNowCSM Implementation SpecialistSolution designArchitectureIntegration technologiesFlow DesignerDistributed systemsAWS servicesInterpersonal skillsTeam collaborationCommunication skills

Required

Minimum 8 years of relevant professional experience with ServiceNow

Certified CSM Implementation Specialist

Proven experience in solution design and architecture, leveraging best practices and out-of-the-box (OOTB) capabilities

Strong integration experience with technologies such as MID Server, OAuth, REST, and third-party systems

Hands-on experience with Flow Designer and Agent/Configurable Workspaces

Prior experience working on high-availability, mission-critical systems

Ability to work independently in a fast-paced and multi-directional environment

Strong interpersonal, team collaboration, and communication skills

Preferred

Experience in development and design of distributed systems

Background in financial services, particularly corporate cash management, is highly desirable

Exposure to AWS services, including: Amazon MSK / Apache Kafka, ECS, S3, IAM, AWS X-Ray

Company

ITC Infotech

Glassdoor3.8

ITC Infotech offers domain, data, design, digital solutions for supply chain & service based companies.

Founded in 2000

Bengaluru, Karnataka, IND

10001+ employees

http://www.itcinfotech.com

H1B Sponsorship

ITC Infotech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (88)

2024 (103)

2023 (132)

2022 (123)

2021 (110)

2020 (214)