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The Bancorp · 1 day ago

Fraud Analyst I (Hybrid)

Greater Sioux Falls Area

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

The Bancorp Bank is a financial institution seeking a Fraud Analyst I to join their team in Sioux Falls, SD. This role involves investigating suspicious cardholder activity, coordinating with Fraud Operations leadership, and ensuring adherence to fraud detection protocols.

BankingFinanceFinancial ExchangesFinancial ServicesPayments

Hiring Manager

Copeland Bain

Responsibilities

Reviews transaction alerts and fraud monitoring reports to identify patterns of unusual activity

Investigates cardholder activity using processor tools, internal databases, public web sources, and fraud platform workflows

Blocks or escalates accounts when necessary, following established documentation protocols

Adds individuals to the Restricted Customer Database as necessary to avoid repeat offenders

Submits Unusual Activity Referrals (UARs) to FCRM based on investigation outcomes and escalate as needed

Responds to incoming documentation and inquiries via department inboxes, ensuring timely and professional communication

Monitors ongoing activity for blocked accounts and ensure resolution steps are executed per bank procedures

Recommends process or reports improvements based on observed fraud typologies or operational gaps

Maintains accurate notes, tagging, and classification in all case management systems

Performs other duties as assigned

Qualification

Fraud investigationAML guidelinesMicrosoft ExcelFraud platformsCommunication skillsMulti-taskingAttention to detail

Required

Associate degree or equivalent combination of training and experience

0–2 years of experience in banking, fraud investigation, or a financial operations setting

Proficiency in Microsoft Office Suite, especially Excel and Outlook

Strong written and verbal communication skills

Ability to multi-task in a fast-paced, team-based environment

Preferred

Undergraduate degree in Business, Criminal Justice, Finance, or a related field and/or at least 2 years of experience working Fraud alerts or Fraud Investigations

Familiarity with AML, BSA, or Reg E guidelines

Experience using processor portals (e.g., i2c, Galileo, FIS) or fraud platforms (e.g., Visa Risk Manager, Actimize)

Exposure to card fraud schemes, phishing indicators, or synthetic identity detection

No travel required