CDW · 6 days ago
Cisco Collaboration Engineer (Pending Award)
Oklahoma, United States
Full-time
Onsite
New Grad, Entry LevelCDW is a leading multi-brand provider of information technology solutions to various sectors. They are seeking a Cisco Collaboration Engineer to assist with the implementation, troubleshooting, user provisioning, system monitoring, and documentation of Cisco voice systems.
AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware
Responsibilities
Assisting with implementation: Helping to install and configure Cisco voice systems, such as Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection
Troubleshooting: Identifying and resolving basic issues with voice systems, including call quality problems, connectivity issues, and device malfunctions
User provisioning: Adding and managing user accounts within the voice system, assigning features and permissions
System monitoring: Monitoring the performance of voice systems, identifying potential issues, and reporting on system status
Learning and development: Continuously learning about Cisco voice technologies, protocols, and best practices through training and experience
Documentation: Assisting with documenting system configurations, troubleshooting steps, and other technical procedures
Qualification
Required
Experience with Cisco voice technologies: Understanding of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco IP Phones, and other relevant Cisco voice products
VoIP protocols: Familiarity with SIP (Session Initiation Protocol) and H.323
Network fundamentals: Basic knowledge of network infrastructure, routing, and switching
Troubleshooting skills: Ability to diagnose and resolve technical issues related to voice systems
Communication skills: Ability to communicate effectively with both technical and non-technical staff
Company
CDW
At CDW, we know how to make technology work so people can do great things.
Founded in 1984
10001+ employees
H1B Sponsorship
CDW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (49)
2023 (37)
2022 (86)
2021 (44)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$58.74M2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO
2008-07-31Series Unknown
Leadership Team
Christine Leahy
President & CEO
Sanjay Sood
Chief Technology Officer
Recent News
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