Client Service Coordinator: Bilingual/Spanish Speaking jobs in United States
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The Village for Families & Children ยท 3 weeks ago

Client Service Coordinator: Bilingual/Spanish Speaking

positionHartford, CT
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17/hr - $19/hr

The Village for Families & Children is a Connecticut Top Workplace looking for a Client Service Coordinator to serve as the first point of contact for clients. The role involves helping community members access integrated behavioral healthcare and providing excellent customer service in a collaborative team environment.

Health CareNon ProfitSocial

Responsibilities

Welcome and check in clients for appointments
Answer calls on the main line and provide warm, helpful assistance
Handle client intake, scheduling, and collect information
Ensure the reception area is clean and safe
Use your bilingual skills to support our diverse client base
Work collaboratively with your team to deliver excellent customer service
Manage vehicle reservations for the agency
Complete daily cash journals for client co-pays
Provide backup administrative support for other sites
Use our Electronic Health Record (EHR) system for all business functions, including admissions paperwork and client information
Process referrals and authorizations for programs

Qualification

EHR system experienceBilingual (English/Spanish)Microsoft Office SuiteClient support experienceCultural humilityCommunication skillsOrganizational skills

Required

A high school diploma or equivalent
Prior experience in client support is a plus, but if you're eager to learn, we encourage you to apply
Excellent communication skills-in person and over the phone
Strong organizational skills and the ability to manage multiple tasks
Proficiency with Microsoft Office Suite and general computer skills
Reliability and timeliness are key
Bilingual (English/Spanish) is required
Cultural humility and experience with diverse populations are highly valued

Preferred

Experience with an EHR system
Familiarity with referral sources in the Greater Hartford area

Benefits

403b matching and an HSA with employer contributions
Tuition reimbursement to help you reach your goals.
Enjoy discounts on everyday services and goods such as BJ's, Verizon and Hello Fresh.

Company

The Village for Families & Children

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The Village for Families & Children provides a range of behavioral health treatment & support services for children, families & adults
dateFounded in 1809
location
Hartford, Connecticut, USA
people-size201-500 employees
web-link
https://thevillage.org/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
The Cigna Group Foundation
2025-06-30Grant
2024-08-05Grant

Leadership Team

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Galo Rodriguez
President & CEO
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Hector Glynn
Chief Operating Officer
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Company data provided by crunchbase