NiCE Cognigy · 4 weeks ago
Conversation Designer
Richardson, TX
Full-time
Hybrid
Mid Level
3+ years expNiCE Cognigy is a global company specializing in AI-driven conversational experiences. As a Conversation Designer, you will lead the design of virtual assistants and user journeys, ensuring project success and customer satisfaction through effective dialog flows.
Artificial Intelligence (AI)ChatbotGenerative AIInformation TechnologyIT InfrastructureIT ManagementSaaSSales AutomationSmall and Medium BusinessesSoftware
Hiring Manager
Ryan Linn
Responsibilities
Create dialog flows and scripts
Define intents and user journeys
Lead conversation design workshops
Develop assistant personas
Deliver partner enablement activities
Qualification
Required
3+ years conversation/UX design
Strong English communication skills
Experience in multimodal user experience
Understanding of NLU/NLP concepts
Benefits
NiCE-FLEX
Company
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$169.04MKey Investors
EurazeoDTCPInsight Partners
2025-07-28Acquired
2024-06-11Series C· $100M
2022-02-17Series B· $15M
Leadership Team
Sascha Poggemann
COO
A
Andre Duis
VP Engineering
Recent News
Crowdfund Insider
2026-01-17
CB Insights
2026-01-16
2025-11-19
Company data provided by crunchbase