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Vision Markets GmbH · 2 weeks ago

Field Applications Engineer - Vision Systems - North America (Remote US or Canada)

United States

Full-time

Remote

Senior Level

$125K/yr - $250K/yr

5+ years exp

Vision Markets GmbH is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. This remote position will support customers and the sales team with technical expertise and solutions, focusing on CMOS image sensors, FPGAs, and imaging SoCs.

Computer VisionConsultingIndustrial AutomationLogisticsMedical DeviceTransportation

Responsibilities

Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs

Assist customers with system integration, troubleshooting, and optimization of imaging solutions

Conduct on-site and remote technical training sessions for customers and partners

Collaborate with customers to understand their application requirements and develop tailored solutions

Assist in the design, development, and testing of custom applications and solutions

Provide technical guidance and support during the evaluation and implementation phases

Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits

Stay updated on industry trends, emerging technologies, and competitive products

Act as a technical liaison between customers, sales teams, and solution development teams

Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction

Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues

Gather customer feedback and insights to inform solution development and improvement

Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process

Participate in trade shows, conferences, and industry events to showcase our products and solutions

Develop and deliver technical presentations and demonstrations to prospective customers

Qualification

CMOS image sensorsFPGAsImaging SoCsCustomer-facing experienceProblem-solvingSoftware developmentProgramming languagesImaging application expertiseCommunication skillsInterpersonal skillsSelf-motivated

Required

Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field (Master's degree preferred)

Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems

Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs

Strong problem-solving skills and ability to troubleshoot complex technical issues

Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences

Self-motivated and capable of working independently in a remote setting

Willingness to travel within North America as needed

Preferred

Familiarity with software development and programming languages relevant to imaging systems

Experience working in a customer-facing role with a proven track record of customer satisfaction

Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc