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NEOGOV · 2 weeks ago

Systems Engineer I/II - Information Technology

Deland FL 32720, FL

Full-time

Onsite

Entry, Mid Level

$60K/yr - $60K/yr

1+ years exp

The County of Volusia is seeking a Systems Engineer I/II for the Information Technology division. This role involves analyzing, implementing, and maintaining computer hardware and software systems, with responsibilities varying based on the level of the position.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Determines root cause of issues and communicates with the appropriate parties. Notifies management of the need for escalation. Thoroughly documents incidents, remediation activities, and resolutions

Develops and maintains technical documentation, including system diagrams, configuration records, and standard operating procedures

Performs system monitoring; verifies the integrity and availability of systems

Tunes system performance tuning and optimizes resource utilization

Performs backup operations; ensuring successful and recoverable backups. Manages inventory and physical storage and security of backup media

Performs operating system updates, patches, and configuration changes

Performs hardware and software upgrades and migrations

Performs system installation and recovery operations on a 24x7x365 basis

Performs decommissioning of systems

Provides technical expertise and assistance to other Information Technology staff

Interfaces with vendor technical representatives

Attends work on a continuous and regular basis

Responds to emergency situations

Must adhere to Federal, State, County and Local ordinances

Performs other duties as assigned

Performs all duties of a Systems Engineer I, plus the following:

Defines and allocates disk storage for file and database systems on servers and storage area networks (SAN)

Trains operational staff and automates routine operational and maintenance tasks

Develops, documents, and enhances system administration procedures

Prepares detailed technical analysis, recommendations, project plans, and cost projections for server and SAN projects

Maintains high level of technical knowledge of server hardware, SANs, operating system software, and database management software

Designs and implements high-availability hardware and software systems

Analyzes user requirements, developers’ needs, and technical constraints

Implements solutions across multiple operating systems

Integrates new technologies into the existing data center environment

Establishes Service Level Agreements with customers

Communicates with customers regarding ongoing technical issues affecting performance

Mentors and guides other Systems Engineers

Assists in development of strategic plans for growth and resiliency

Identifies key success factors and identifies necessary resources

Attends work on a continuous and regular basis

Responds to emergency situations

Must adhere to Federal, State, County and Local ordinances

Performs other duties as assigned

Qualification

Database management systemsOperating system softwareServer hardwareStorage Area Network (SAN)System administrationCloud-based computingPowerShell scriptingProblem resolutionProject planningTechnical documentationCommunication skills

Required

Bachelor's degree in Mathematics, Computer Science, Information Systems, Engineering, or related field

one (1) year of responsible experience in systems and/or database administration for Systems Engineer I

three (3) years of responsible experience in systems and/or database administration for Systems Engineer II

Must possess a valid driver's license

Must obtain a valid Florida driver's license within 30 days of appointment and maintain thereafter

Knowledge of server and Storage Area Network (SAN) hardware, operating system software, database management systems, and utility software

Knowledge of the principles and methods of planning, implementing, and managing information technology infrastructure

Skilled in system analysis and tuning

Skilled in system administration of physical and/or virtual servers running Windows, Linux, or Solaris operating systems

Skilled in the identification and resolution of complex problems with server and SAN platforms

Skilled in the installation, migration, and administration of cloud-based computing systems

Skilled in the use of PowerShell and VBScript scripting languages

Ability to communicate effectively both orally and in writing

Ability to establish and maintain effective working relationships

Ability to work under stressful conditions

Must be able to relocate to other county locations based upon operational needs

Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions

Ability to perform advanced mathematical functions

Ability to write reports, critiques, memos, letters, instructions and procedures

Ability to speak clearly and concisely

Ability to analyze data and develop conclusions

Ability to identify and resolve problems

Ability to think logically and show attention to detail

Able to lift, push, pull, and/or carry 25 pounds

Able to see, hear, talk; finger dexterity, handle, grasp

Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle