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Brado · 1 day ago

Market Research Project Director (Insight Operations Director)

St Louis, MO

Full-time

Hybrid

Director/Executive

7+ years exp

Brado is a company that helps clients navigate complex data to gain meaningful insights. The Insight Operations Director will lead market research projects, manage client relationships, and ensure operational excellence within the Insight team.

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Responsibilities

Implement workflow and ensure seamless operations within the department. Ensure consistency, quality, and efficiency of work in client communication and management/execution of all tasks throughout the project life cycle

Actively assist with planning and execution of department tasks and initiatives

Be a mentor and sounding board for larger Brado team

Own internal and team initiatives that align with their passion and skills, becoming a "go to" person for any questions related to that initiative

Contribute logistically, strategically, and creatively to every aspect of their assigned projects, from design to fielding to deliverables

Take the lead on projects and their own internal initiatives with little to no oversight from their manager

Drafts Screeners to client specification and manages recruitment

Demonstrate and maintain a high level of confidence, creative thinking, and problem-solving ability

Expected to make recommendations, as needed, to ensure project objectives, budget and timelines remain intact

Proactively think through resource needs for their projects and/or client accounts and may be involved with high level resource conversations

IO account lead for one of Insight's top clients and managing/overseeing all projects for account

Manage and support compliance with all company or job specific training for all employees and vendors working on your projects

For all projects, oversee compliance and implementation of client PV guidelines (trainings/tracking, reporting, reconciliation, and follow-up resolution), updating project management software, saving relevant documentation per Brado SOPs

Qualification

Market ResearchClient Relationship ManagementProject ManagementPharmaceutical Market ResearchLeadership ExperienceTeam DynamicsCreative ThinkingProblem Solving