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Ooni · 3 days ago

Head of eCommerce, North America

Austin, TX

Full-time

Hybrid

Director/Executive

8+ years exp

Ooni is a global business on a mission to bring fantastic pizza to backyards all over the world, and they are seeking a Head of eCommerce for North America. This role involves defining and executing the eCommerce strategy, managing the P&L, and ensuring a seamless customer experience across various platforms.

B2BB2CCommunitiesCookingE-CommerceLifestyleManufacturingOutdoorsProduct DesignRetail

H1B Sponsor Likely

Responsibilities

Develop, own, and execute the North American eCommerce strategy to meet and exceed ambitious targets

Manage the full eCommerce P&L, including forecasting, budget management, and cost optimization, to drive strong ROI

Serve as the regional subject matter expert on eCommerce trends, consumer behavior, competitive landscape, and technology for North America

Share insights and actively engage with our retailer partners to improve Ooni’s presence on retail.com

Oversee all digital trading and merchandising across all eCommerce touchpoints

Collaborate with the Performance Marketing team to optimize all traffic-driving channels

Drive continuous website optimization to enhance the customer journey and improve conversion rates

Provide requirements to global teams to optimize the tech stack for North American eCommerce

Partner closely with the North American Sales, Marketing, Operations, and Product teams to ensure a cohesive, unified brand and shopping experience across all channels

Work closely with the Head of eCommerce EUROW to align global eComm strategy, tailoring execution for the North American market

Partner with sales to elevate the Ooni experience on retailer websites

Collaborate with the Operations team to optimize fulfilment, logistics, returns, and inventory management for the North American DTC business

Act as the voice of the North American online customer, providing regional insights to the global product and brand teams

Lead, mentor, and build a high-performing, data-driven eCommerce team, using Ooni's core values

Cultivate a culture of rigorous testing, innovation, accountability, and continuous improvement within the eCommerce function

Qualification

ECommerce strategyP&L managementECommerce platformsDigital marketingWeb analyticsTeam leadershipCross-functional collaborationCommercial acumenPassion for foodStrategic thinking

Required

8+ years of progressive experience in eCommerce, with at least 3+ years in a senior leadership role (Head of/Director level) managing an eCommerce P&L for a premium, consumer-focused product business (DTC essential, experience with consumer goods/appliances a plus)

Experience with marketplaces like Amazon

Demonstrated success in developing and scaling a multi-million dollar eCommerce business in the North American market

Deep expertise in eCommerce platforms (Shopify experience is highly preferred), web analytics (Google Analytics 4 etc), and digital marketing channels

Strong commercial acumen and proven ability to translate data and analytics into actionable, profitable business strategies

Exceptional leadership, team-building, and cross-functional collaboration skills

Strategic thinker with an operational mindset - able to define the vision and execute the day-to-day

Bachelor's degree in Business, Marketing, or a related field (Master's degree desired but not essential)

A passion for food, cooking, or, ideally, pizza!

Preferred

Shopify experience is highly preferred

Benefits

$600 to spend on Ooni products each year, plus 50% discount on any other Ooni products.

$620 every year to spend on your passion – whatever that may be.

35 days of paid time off per year, plus an additional 5 week sabbatical when you’ve been here for 5 years.

Enrolment into our 401k plan, plus medical, dental and vision cover (100% cover for yourself and 50% cover for dependents)

Access to an employee assistance programme which includes on demand coaching.

We believe in giving back to our communities, which is why we offer every team member five paid volunteer days each year to support causes they care about.

Pizza is at the heart of everything we do, you’ll have access to our ovens in every office — and we’ll teach you to make pizza like a pro as part of your onboarding experience.

Company

Ooni

Ooni is the number one pizza oven brand in the world.

Founded in 2012

Broxburn, West Lothian, GBR

201-500 employees

http://ooni.com/

H1B Sponsorship

Ooni has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (1)