Apply on Employer Site

NEOGOV · 3 weeks ago

Administrative Support Specialist II - DSS

County of Prince George, VA

Full-time

Onsite

New Grad, Entry Level

$38K/yr - $59K/yr

NEOGOV is seeking an Administrative Support Specialist II for the Prince George County Department of Social Services. This role involves providing clerical support to Benefits Programs, Family Services, and Administrative staff, including greeting customers, processing mail, and scheduling appointments for clients seeking benefits.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Greeting walk-in customers

Answering and forwarding calls to appropriate staff

Processing and scanning daily mail

Ensuring accuracy and completeness of applications

Scheduling appointments for clients applying for benefits

Entering data through Application Registration into VaCMS

Preparing reports

Typing, word processing and data processing duties

Assisting clients

Qualification

Office practices knowledgeTyping skillsBusiness English proficiencyCustomer service skillsData processingFollow instructionsArithmetic calculationsConfidentialityInterpersonal skills

Required

Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques

Thorough knowledge of business English, spelling and type accurately at a reasonable rate of speed

Ability to make arithmetical calculations

Ability to operate standard office equipment

Ability to interact positively with difficult members of the public

Ability to follow oral and written instructions

Ability to establish and maintain effective working relationships with associates, clients and the general public

Excellent customer service skill is required

Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and considerable clerical experience