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H-E-B · 3 weeks ago

Decision Science Analyst – Ecommerce

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

H-E-B is a leading innovator in technology and a 115-year-old grocery retailer, focusing on enhancing customers' digital experiences. The Decision Science Analyst - eCommerce role involves analyzing clickstream and transactional data to drive sales and profitability, while providing actionable insights to optimize digital experiences and marketing investments.

Retail

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Evaluate digital experiences based on revenue and profit impact, not just engagement or conversion metrics

Identify which site and app surfaces drive the highest-value transactions, informing prioritization of product and UX investments

Measure the true financial impact of experiments, releases, and feature changes, including downstream effects on average order value, discounting, and margin

Support trade-off decisions between growth, conversion, and profitability by providing clear, data-backed insight

Create a shared source of truth between product, analytics, and finance by aligning behavioral data with transactional results

Mines / validates / cleanses data

Works across several data platforms (e.g., clickstream, web analytics, transactional data, unaggregated customer data)

Applies experience, knowledge, intuition to dig for insights to share through enterprise tools (e.g., Tableau, MicroStrategy)

Asks questions to identify deeper reasoning behind business questions

Translates / tests / connects data findings into actionable business insights

Provides ad hoc analysis upon request

Serves as a strategic thought Partner / team member of assigned team; provides perspective on business challenges

Serves as the data-expert in cross-functional groups to optimize H-E-B marketing investments and assortment decisions

Provides day-to-day broad visibility into customer learnings and impact through ongoing performance dashboards / metrics

Summarizes for / shares insights with business stakeholders, informally and in formal presentations

Aligns with executive-level stakeholders on prioritizing initiatives

Qualification

Statistical programming RStatistical programming PythonStatistical programming SQLE-Commerce experienceClickstream/event-based dataBig data ecosystems DatabricksBig data ecosystems SparkBusiness intelligence tools TableauBusiness intelligence tools MicroStrategyData extractionCleansingAnalytical skillsCommunication skillsProblem-solving skillsTeam collaboration

Required

2+ years of relevant experience, preferably in retail / other consumer-facing industry

Experience working with clickstream or event-based data

Experience in statistical programming languages (R, Python, SQL)

Familiarity with big data ecosystems (Databricks, Spark, etc.)

Experience in relational databases such as Teradata or Oracle

Experience in data extraction, cleansing, validating, and curating

Working knowledge of typical data science techniques (e.g., classification, regression, and optimization)

Working understanding of data exploration, applying analytical tools, and how to advise business stakeholders

Strong research and analytical skills

Strong critical and lateral thinking skills

Verbal / written communication and presentation skills

Ability to turn data into actionable recommendations (vs. just reporting data)

Ability to solve ambiguous, unstructured problems

Ability to present / explain deliverables to non-technical stakeholders

Ability to work within a cross-functional, team-driven structure

Thrive in a fast-paced retail environment with rapidly shifting market-driven priorities

Preferred

E-Commerce experience highly preferred

Experience in business intelligence and visualization tools (Tableau or MicroStrategy, etc.)

Company

H-E-B

Glassdoor4.2

H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.

Founded in 1905

San Antonio, TX, US

10001+ employees

https://careers.heb.com

H1B Sponsorship

H-E-B has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (27)

2023 (57)

2022 (40)

2021 (28)

2020 (37)