Temporary Communications and Content Operations Specialist jobs in United States
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Berklee College of Music · 2 weeks ago

Temporary Communications and Content Operations Specialist

positionBerklee College of Music - Boston
timeFull-time, Contract
remoteOnsite
seniorityMid Level
money$67K/yr - $79K/yr
date3+ years exp

Berklee College of Music is the premier destination for the study of contemporary music and the performing arts. They are seeking a Communications and Content Operations Specialist to support the communications team in managing internal communications, digital signage, and email campaigns while ensuring effective engagement with the community.

Music

Responsibilities

Manage key web pages, content update processes, and internal announcements; support departments in managing their site content
Use project management tools (e.g., Airtable and Asana) to manage the team’s work and ensure projects stay on track
Draft and review copy for email communications; build and send Mailchimp campaigns; and perform Mailchimp code checks
Support broad communications campaigns across Berklee, from operations to major events and initiatives to institutional updates
Manage Mailchimp audiences (including lists for faculty, staff, and students); keep audiences up to date with appropriate tags
Design slides and curate the Boston campus playlist
Review available data across team’s communications platforms to identify trends and opportunities for continuous improvement
Manage internal communications calendar; develop and maintain team documentation and templates; manage shared inboxes

Qualification

Digital CommunicationsEmail MarketingContent Management SystemsProject ManagementData AnalysisAttention to DetailInterpersonal CommunicationCollaborationContinuous LearningWritten Communication

Required

Minimum of 3 years of experience in a digital communications role
Experience in higher education is a plus
Proven experience with Drupal or similar CMS
Experience with project management tools (e.g., Airtable, Asana)
Experience with email marketing platforms (e.g., Mailchimp)
Experience with content design software (e.g., Canva, Google Slides)
Experience with Excel/Google Sheets
Extremely detail-oriented for accuracy, consistency, and quality
Demonstrated experience managing projects of varying scopes and depths
Excellent prioritization, assessment, and problem-solving skills
Exceptional written and verbal communication skills
Demonstrated knowledge of and familiarity with digital communication platforms
Familiarity with trends and best practices, especially around accessibility and writing for the web
Strong relationship-building and -nurturing skills
Ability to collaborate with colleagues at all levels of the institution
Curiosity and commitment to learning new skills and technologies
Openness to emerging tech, including AI
Equally comfortable and adept with independent work and collaborative work
Ability to respond quickly and calmly when urgent communication needs arise
Adept at managing multiple projects simultaneously and efficiently

Company

Berklee College of Music

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The world’s preeminent college for the study of music
dateFounded in 1946
location
Boston, Massachusetts, US
people-size1001-5000 employees
web-link
http://berklee.edu

Funding

Current Stage
Late Stage

Leadership Team

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Deborah Cavalier
CEO Berklee Online / Senior Vice President Online Learning & Continuing Education
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Stefano Falconi JD, MBA
Senior Advisor to the President, Interim CFO
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Company data provided by crunchbase