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State of Oklahoma · 4 weeks ago

Customer Service Representative -- Foss State Park

Custer County

Full-time

Onsite

Entry Level

$15/hr - $15.45/hr

2+ years exp

The State of Oklahoma is seeking a Customer Service Representative for Foss State Park. The role involves providing customer assistance, managing reservations, and handling guest accounts in a park setting.

CommunitiesConsultingGovernmentHealth CareNon Profit

Comp. & Benefits

Responsibilities

Answers telephones, takes messages, and provides information about park and/or lodge facilities

Receives walk-in and phone-in reservation requests

Check guests into accommodations, validates parking

Posts charges to guest accounts, including necessary corrections and transfers

Collects charges, processes credit card vouchers, and closes guest accounts

Checks in/out recreation equipment, golf carts, etc. to lodge guests

Assists with gift shop at front desk with sales and restocking merchandise

Prepares various reports under general direction

Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs

Performs general housekeeping in public areas

Performs other related duties as assigned

Qualification

Customer serviceSales experienceOffice clerical workCommunication skillsValid Driver’s License

Required

Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience

Ability to effectively communicate with a variety of people both orally and in writing

Must possess a valid Driver's License