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USAJOBS · 3 weeks ago

Marriage and Family Therapist (Program Manager), Associate District Director of Counseling (ADD/C)

Jacksonville, North Carolina, USA

Full-time

Onsite

Mid, Senior Level

$118K/yr - $153K/yr

5+ years exp

USAJOBS is seeking a Marriage and Family Therapist (Program Manager) to serve as the Associate District Director of Counseling. The role involves overseeing the clinical effectiveness of Vet Centers, ensuring quality assurance, managing crisis reporting systems, and providing consultation and guidance to clinical staff.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Oversight: The Associate District Director of Counseling ADD/C has the primary responsibility to assess and evaluate the clinical effectiveness of Vet Centers. Assessment of clinical effectiveness is gathered through remote and on-site quality assurance assessments of Vet Centers; these assessments follow the format of a site visit protocol to include administrative and clinical quality assurance

Quality Assurance: The Associate District Director of Counseling ADD/C oversees the administrative and clinical aspects of a major specialty treatment program for quality assurance in RCS. ADD/C ensures clinical quality assurance utilizing various clinical modalities and evidence-based practices. Each Vet Center is reviewed and evaluated at least annually. The site visit protocol exercises measurements of clinical record review, record management, customer satisfaction surveys, resource management, cost effectiveness, market penetration, collaborative clinical relationships internal and external to the Department of Veterans Affairs, staff morale, clinical competence of the staff, and supervisory effectiveness of the Vet Center Director on clinical matters

Clinical Crisis Management: The Associate District Director of Counseling ADD/C develops, reviews, and analyzes a clinical crisis reporting system that accurately tracks critical incidents to improve Vet Center services. The individual collaborates and coordinates with VA entities to facilitate and ensure that a Mortality & Morbidity (M&M) quality review panel is conducted when Vet Center clients die by suicide

Staff Development and Education: Will manage a wide range of programs which include the operation and management of key clinical, training, or administrative programs. The individual also ensures staff is kept abreast of clinical issues or evidence based treatments. The individual assesses the educational developmental needs of the clinical staff and develops a program to address these needs. The individual develops educational activities, training curriculum in conjunction with District Office for all clinical trainings

Education Liaison: The Associate District Director of Counseling ADD/C, Deputy District Director, and Vet Center Director will oversee and ensure that all clinical supervisors adhere to established VHA policies governing health professions training in VHA facilities

Supervision/Guidance: The individual provides consultation, clinical supervision, and guidance to the clinical staff of the Vet Centers. The individual is the primary clinical supervisor for each Vet Center Director within their RCS Zone. The venue of supervision may be on site during a quality assurance site visit, telephonic, tele-video, or through written policy and directives

Research: The individual reviews all research proposals involving Vet Centers and advises the Deputy District Director of the effectiveness and value of the project to enhance treatment of Vet Center clients. Upon approval of any research project, the ADD/C monitors the process and compliance with VHA research protocol; ensures proposal guidelines, Veteran client privacy, and timely completion

Outreach: The Associate District Director of Counseling ADD/C monitors Vet Center outreach to ensure outreach activities are strategically planned and adjusted to ensure market penetration of the local eligible individual population. The individual also reviews and advises the Deputy District Director as to the appropriateness and effectiveness of outreach efforts, strategies, and activities

Collaboration and Networking: The Associate District Director of Counseling ADD/C ensures that Vet Centers maintain clinically productive relationships with programs and organizations internal and external to the Readjustment Counseling Service. The goal of these relationships is to attain a network of liaisons and coordination of services that enhance prompt and successful referrals of Veteran clients

Qualification

MarriageFamily TherapyClinical SupervisionQuality AssuranceCrisis ManagementProgram ManagementStaff DevelopmentCollaborationAnalytical SkillsCommunication SkillsLeadership Skills

Required

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Must be proficient in written and spoken English

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Complete all application requirements detailed in the 'Required Documents' section of this announcement

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy

English Language Proficiency: In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English

Education: Candidates must meet one of the following: (1) Hold a master's degree or doctoral degree in marriage and family therapy from a program approved by COAMFTE, (2) Hold a master's degree or doctoral degree in marriage and family therapy from a MFT program from a regionally accredited institution, OR, (3) Hold a master's degree or doctoral degree in a comparable mental health degree (Licensed Professional Mental Health Counselor, Social Work, Psychiatric Nursing, Psychology, and Psychiatry) that meets the current VA qualification standard of that profession

Licensure: Persons hired or reassigned to MFT positions in the GS-0182 series in VHA must hold a full, current, and unrestricted MFT license to independently practice marriage and family therapy in a State

Experience, Education, and Licensure: In addition to the basic requirements, completion of one year of progressively responsible assignments and experience equivalent to that equivalent to the GS-12 grade level which demonstrates knowledge, skills, and abilities that are directly related to the specific assignment

MFT Program Manager must have graduated from a COAMFTE approved program OR have passed the AMFTRB examination

MFT Program Manager must have five years of post-licensed clinical experience in family systems theory/therapy and must demonstrate possession of advanced practice skills and judgment, demonstrating progressive professional competency and expertise

MFT Program Manager must have an AAMFT Approved Supervisor credential

Demonstrated KSAs: In addition to meeting the KSAs for GS-13 grade level, the candidate must demonstrate all of the KSAs below: Skill in assessing qualifications and abilities of current and prospective employees to include staff performance evaluation and may include evaluations of lower level assignments and support staff

Ability to facilitate professional development of other MFTs across programs/or locations (i.e. CBOC, outpatient clinics, etc.) and guide them in current practice guidelines

Ability to collaborate with leaders of other disciplines within facilities, the community, VISN, and VACO

Skill in managing and directing the work of others to accomplish program goals and objectives, reporting requirements and the ability to devise ways to adapt work operations to new and changing programs, staffing and budget requirements

Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program

Ability to clinically supervise in areas related to the provision of marital and family therapy services to accomplish organizational goals and objectives