Intuit · 3 weeks ago
Lead Business Systems Analyst - Learning Products, Retail Operations
Mountain View, CA
Full-time
Onsite
Senior Level, Lead/Staff
$164K/yr - $223K/yr
7+ years expIntuit is seeking a visionary Lead to build and own the operational backbone of their rapidly growing 'Activate Experts' program. This strategic role involves designing systems and processes to scale training for in-store experts while delivering a world-class learning experience.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Strategic Ownership: Define and own the long-term scaling strategy and vision for the Activate Experts program, ensuring it can scale efficiently and quickly
AI Driven Process Improvement & Innovation: Identify opportunities for process improvements, recommend AI based solutions within your area of focus, and contribute to the development of larger-scope proposals. Make recommendations on alternative technology approaches to ensure alignment with the latest trends
Requirements & Prototyping: Synthesize requirements from multiple sources like customer feedback, data analysis, and cross-functional teams. Provide technical requirements to product ,data and engineering teams to operationalize business models. Define and validate prototypes to ensure solutions meet business needs
Cross-Functional Partnership: Strong influencer with Product Management, Engineering, L&D, Business and Operations to drive discussions, ensuring the necessary data for design and requirement decisions is readily available
Solution Execution: Lead AI solutioning for complex operational tasks, working with cross-functional teams to optimize processes across both business and technical infrastructure
Data-Driven Culture: Champion a culture of continuous improvement, producing and analyzing complex data to identify patterns, trends, and opportunities for optimization
Vendor Management: Manage relationships with key learning tech vendors that support the learning tech (Docebo, Intellum, Articulate, Credly, Glider, Synthesia, WhatFix, 7Taps, ServiceNow, JIRA, Analytics Reporting Tools)
Qualification
Required
7+ years of experience in a strategic, technical operations role, such as Product Management, Business Systems Analyst, or Platform Operations
Strong communication and collaboration skills to work effectively with stakeholders at all levels of the organization, from individual contributors to senior leadership
Strong problem solving mindset to come-up with AI driven solutions for operational efficiencies
Scan the market for new AI driven technologies and provide data driven recommendations, tech assessments and comparative analysis we can bring in-house
A deep understanding of how to evaluate business operations and implement technology solutions. This includes a strong command of impact analysis, gap analysis, and system options to identify and recommend improvements
Proven ability to produce and analyze complex data. Possesses an advanced understanding of analytical tools and techniques to support business processes, identify trends, and make informed, data-driven decisions
Deep expertise in designing and scaling operational processes and systems (e.g., LMS, CRM, support ticketing, Service Now, payment systems)
A strong Agile Scrum and PMP background, with hands-on expertise in Jira to manage projects and align cross-functional teams effectively
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-09
Small Business Trends
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2026-01-02
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