Mountain West Bank · 1 month ago
Corporate Escrow Analyst
Spokane, WA
Full-time
Onsite
Entry, Mid Level
$28.30/hr - $42.44/hrMountain West Bank, a part of Glacier Bancorp, Inc., is a regional bank holding company providing commercial banking services. The Corporate Escrow Analyst is responsible for analyzing escrow accounts related to various loans, ensuring timely payments, maintaining accurate records, and providing exceptional customer service to borrowers.
Financial Services
Responsibilities
Responds to borrower inquiries regarding escrow accounts, insurance matters and PMI
Provides clear and concise explanations of escrow analysis, account adjustments, Flood and PMI processes
Assist borrowers with resolving discrepancies and concerns related to their account
Deliver excellent customer service to internal and external customers in the execution of all assigned loan servicing duties
Act as a subject matter expert on flood insurance requirements and provide guidance to other employees involved in complying with flood regulations
Review loans located in a Flood Zone to determine if regulatory requirements are applicable, specific to Regulation H (flood)
Assess the adequacy of insurance, supporting documentation, and completing reviews on all flood maintenance activities
Force place insurance when needed on loans
Coordinate with the respective business units and vendors to monitor ongoing loans identified as loans in a flood zone
Prepare and provide flood related information for any internal or external audits as well as responses to any findings
Maintain and monitor escrow accounts
Ensure timely distributions for Taxes, Hazard & Flood Insurance, Private Mortgage Insurance, and other escrowed items
Perform annual escrow analysis to determine account balances and adjustments
Process requests regarding Escrow Cancelations
Analyze data to identify trends, discrepancies, and opportunities for process improvements
Monitor and process PMI cancellations upon borrower request or when loan to value thresholds are met
Educate borrowers about PMI cancellations policies and procedures
Monitor and process insurance claims (loss draft checks)
Participates in the formulation of procedures, policies, and methods to ensure compliance with Glacier Bancorp, legal, investor, regulatory, and/or business
Qualification
Required
Experience in analyzing escrow accounts related to mortgage, commercial, and consumer loans
Ability to ensure timely payments of property taxes and insurance premiums
Strong record-keeping skills
Exceptional customer service skills
Knowledge of flood insurance requirements and regulations
Ability to assess adequacy of insurance and supporting documentation
Experience in maintaining and monitoring escrow accounts
Ability to perform annual escrow analysis
Experience in processing escrow cancellations and PMI cancellations
Ability to educate borrowers about PMI cancellation policies and procedures
Experience in monitoring and processing insurance claims
Preferred
Experience in a banking or financial services environment
Familiarity with regulatory requirements related to escrow and flood insurance
Strong analytical skills to identify trends and discrepancies
Experience in collaborating with various departments
Benefits
Medical
Dental
Vision
Life insurance
Retirement plan including employer match and profit sharing
Paid vacation
Holiday and sick leave
Company
Mountain West Bank
Mountain West Bank is a financial services company that offers credit, debit cards, and online banking products services.
Founded in 1993
201-500 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2023-10-25
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