NEOGOV · 4 weeks ago
Assistant Director of Online and Distance Education Enrollment Management
Bangor, ME
Full-time
Hybrid
Lead/Staff, Director/Executive
2+ years expHusson University is seeking an Assistant Director of Online and Distance Education Enrollment Management to oversee and support online enrollment operations. This role involves managing the admissions recruitment cycle, collaborating with the admissions team, and ensuring recruitment goals are met.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Collaborate with the Associate Director of Online and Distance Education Enrollment Management to improve the software, systems, policies, and procedures that are utilized to achieve the recruitment targets and objectives
Support the Associate Director of Online and Distance Education Enrollment Management with oversight of recruitment initiatives and office operations including prospect development, enrollment marketing efforts, technology implementation, and database management
Evaluate, train, and supervise a team of Enrollment Counselor staff, implementing and reinforcing effective recruitment strategies and policies that meet annual university enrollment goals
Assist the ADODEE with recruitment planning, communications development, and outreach efforts
Meet or exceed recruitment goals, which are set annually
Respond to inquiries regarding applications, admission policies and procedures, financial aid availability and program offerings at Husson University through prompt response to phone calls, text messages and email inquiries
Provide informational materials and admission counseling services for prospective online students
Become knowledgeable and articulate about Husson University online and on-campus graduate programs, market niche, strategies and procedures
Assist students through all aspects of the admissions process for online and on-campus graduate programs including the collection, evaluation and distribution of documents and information related to their admissions file using the University’s CRM platform
Maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow-up, including a high call volume schedule to consistently meet performance goals that is consistent with best practices in serving online and post-traditional students
Participate in recruitment events and travel, representing the university at graduate and career fairs and conducting on-site presentations for prospective students and/or advisors, as requested
Conduct virtual and in-person informational campus visits for prospective students and their guests, as well as representing the University at events and other functions as requested
Create and maintain student files using the University’s CRM: SLATE
Review applicant files and make admission and merit scholarship decisions; academically advise, monitor compliance of application, and enroll first-time students
Ability to work evenings and weekends
Other duties as assigned
Qualification
Required
Bachelor's Degree required
2-4 years' experience in higher education admissions and/or recruitment or related higher education experience
Demonstrates the highest professional demeanor and ethical behavior while representing the institution
The ability to articulate the value and benefits of a Husson education to a variety of audiences is essential
Admission staff members are expected to remain current in external market conditions and identify best admission practices
Ability to work independently as well as establish and maintain collegial relations with other University staff, faculty and students
Ability to work collaboratively as a member of a close and integrated team of admission professionals
Excellent written and oral communication skills
A collaborative and transparent approach to problem-solving
Ability to work evenings and weekends
Preferred
Master's Degree preferred, with an appreciation for professional and online education experience
Experience working with online programs preferred
Previous supervisory experience preferred
Previous exposure to financial aid policy, regulation and funding sources including federal, state, and private sources preferred
Previous experience with transfer and non-traditional undergraduate student populations
Benefits
We offer a comprehensive benefits package.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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