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Zema Global Data Corporation · 3 weeks ago

Senior Manager of (Global) Data Operations & Automation - Energy/Commodities (US)

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Zema Global Data Corporation is a rapidly growing company in the commodities and energy sector, focused on empowering organizations to make faster, more confident decisions. The Senior Manager of Data Operations will lead a team to develop and execute a strategic vision for data operations, ensuring high-quality data delivery and fostering cross-functional collaboration.

ConsultingData CenterData IntegrationInformation TechnologyInfrastructureManagement ConsultingSoftware

No H1B

Responsibilities

Define and execute the strategy for data operations, aligning processes and frameworks with business goals and growth initiatives

Establish standardized workflows and processes to maximize efficiency and quality across global teams

Drive innovation to enhance operational efficiency and scalability, while establishing long-term roadmaps for additional automation and technology adoption to ensure operational excellence

Translate strategic priorities into actionable operational plans for the group

Build and maintain strong relationships with cross-functional teams, including data, product, technology, and business units, to align goals

Provide regular updates and performance metrics to senior leadership, ensuring transparency and alignment with company objectives

Lead change management initiatives, ensuring smooth transitions for client impacting data changes

Collaborate with cross-functional teams to align data operations with organizational objectives and improve data workflows

Identify and mitigate risks related to data quality, operational scalability, and process governance

Make critical decisions within control limits and escalate significant risks to senior leadership as needed

Proactively anticipate risks that could impact data integrity or business operations and implement preventive measures

Balance risk management with operational efficiency to ensure sustainable growth and reliable data solutions for clients

Clearly convey the group’s objectives, priorities, and responsibilities to promote understanding of their impact on company goals

Foster a growth-oriented culture by mentoring junior managers and team leads, preparing them for expanded roles

Build and Monitor KPIs, SLAs, and operational metrics to enable a culture of performance on the team and drive client satisfaction, driving corrective actions as needed

Support efforts to align global teams around common ways of working through knowledge transfer and process standardization training

Collaborate with clients and stakeholders to understand their evolving data requirements and ensure operational services meet expectations

Develop proactive solutions to meet future client needs, staying ahead of market trends and emerging demands

Establish feedback loops with key clients to track satisfaction levels and identify potential service improvements

Qualification

SQLData operations managementProcess improvementAutomationKPI trackingData visualization toolsEnergy/commodities data experienceTeam managementStakeholder managementDynamic environment adaptabilityCross-functional collaborationMentoring

Required

Bachelor's degree in a STEM field preferred; relevant experience may substitute for education

10+ years working in data operations or a closely related data-heavy environment

Minimum 5+ years managing people, ideally across global teams and multiple locations

Hands-on technical ability: SQL, databases and the ability to guide analysts through troubleshooting

Experience working with energy, finance, or commodities data

Proven track record building or scaling data operational functions (teams, processes, frameworks)

Strong background in automation, process improvement and delivering measurable efficiency gains

Experience defining, tracking and improving operational metrics, KPIs, and MI reporting

Comfortable driving both strategic initiatives and day-to-day operational resolutions

Confident working across cross-functional groups and able to challenge assumptions or push for better outcomes

Familiarity with Jira, Confluence, and a data visualization tool (Power BI, Tableau, Looker, etc.)

Able to balance independence with governance boundaries and knows when to escalate

Thrives in a dynamic environment with shifting priorities

Benefits

Significant opportunity to make a measurable impact on product strategy, revenue growth and customer success, with clear paths for career advancement.

Join a company culture that values innovation, collaboration and customer-centric thinking, giving you the autonomy to drive meaningful change.