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Lucas Museum of Narrative Art · 3 weeks ago

Loading Dock Manager

Los Angeles

Full-time

Onsite

Mid, Senior Level

$95K/yr - $107K/yr

5+ years exp

The Lucas Museum of Narrative Art is dedicated to illustrated storytelling, founded by George Lucas and Mellody Hobson. The Loading Dock Manager oversees the daily operations of the museum's loading docks, ensuring efficient movement of shipments and collaboration with various departments to maintain operational excellence.

Art

Responsibilities

Oversee daily loading dock operations, including scheduling deliveries and shipments, scheduling and allocating dock space, and coordinating with museum departments and delivery service providers

Inspect incoming and outgoing shipments for accuracy, damage, and proper documentation

Maintain accurate shipping and receiving records, ensure all loading and unloading activities are conducted efficiently, safely, and in compliance with museum policies and industry standards

Maintain a clean, organized, and secure loading dock area, inspect equipment including levelers, doors, forklifts etc. and promptly report needed repairs

Coordinates closely with museum departments to ensure the safe and secure transport of the museum collection and loaned artworks to and from the loading dock, ensuring adherence to specialized art handling protocols, and using appropriate equipment and materials

Implement performance improvement processes to continually monitor and improve KPIs including reducing wait times and product damage, and optimizing throughput

Manages tracking of inbound artworks and other materials passing through the loading dock to their final destination

Collaborate with Museum Security department to ensure loading dock security protocols are integrated with the overall museum security plan, including monitoring surveillance equipment and responding to incidents

Maintain compliance with applicable safety regulations and protocols, including Cal-OSHA and museum-specific guidelines, provide training and enforce safe work practices

Work closely with curators, registrars, exhibition designers, and other museum staff to coordinate logistics and meet exhibition timelines

Maintain clear and timely communication with museum departments, transportation companies, vendors, and other external partners to ensure smooth operations

Resolve any issues or discrepancies related to shipments or deliveries in a timely and professional manner

Attend meetings as required to communicate updates, address concerns, and participate in planning processes

Qualification

Dock management experienceMaterial handling equipmentLogistics operations knowledgeWarehouse management systemsInventory control softwareMulti-language fluencySafety regulationsArt handlingCommunication skillsLeadership skillsProblem-solving skillsTeam collaboration

Required

5-7 years of proven experience in dock or warehouse management, preferably in a museum, gallery, or high-security environment

Experience operating and maintaining material handling equipment, such as forklifts and pallet jacks, and holding a valid forklift certificate

Excellent organizational, communication, and interpersonal skills

Ability to work independently and as part of a team, demonstrating strong leadership and interpersonal skills

Proficient in using relevant computer software, including warehouse management systems and inventory control software

High school diploma or GED required, bachelor's degree in logistics, supply chain management, museum studies, or related field preferred

Strong understanding of logistics operations and shipping/receiving processes

Ability to lift up to 50 lbs. and work in fast-paced, physically demanding environments

Demonstrated commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging in hiring, staffing, management, training, and leadership practices

Strong organizational and problem-solving skills

Ability to work independently and as part of a team

Ability to work under pressure and meet deadlines

Ability to work a flexible schedule, including weekends and evenings, as required

Preferred

Bilingual (e.g., English/Spanish) is a plus

Knowledge of DOT, Cal-OSHA, and HAZMAT regulations

Knowledge of museum art handling best practices and security protocols

Multi-language fluency preferred

Company

Lucas Museum of Narrative Art

The Lucas Museum of Narrative Art's mission is to inspire and connect people through the exploration of visual stories and their influences in society.

Founded in 1991

San Francisco, California, USA

51-200 employees