ASM Global · 1 month ago
Assistant Box Office Manager
Sioux Falls, SD
Full-time
Onsite
Entry, Mid Level
1+ years expASM Global is a premier partner to live events and venues, and they are seeking an Assistant Box Office Manager to oversee ticket sales and Box Office operations. The role involves programming ticketing systems, preparing business reports, supervising ticket sellers, and maintaining customer service relations.
Entertainment
Responsibilities
Assists in programming ticketing systems for events and works closely with event promoters
Prepares a daily business transaction report
Prepares nightly deposits and reconciliations
Supervises and schedules ticket sellers
Processes group sale orders and complimentary ticket requests
Prepares cash banks and daily inventory of all tickets distributed and available for sale
Assists with preparation of the final box office statement for settlement of each event
Responds to customer service requests and complaints to maintain a positive rapport with the ticket buying public
Maintains a file on each event that consists of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits, and ticket inventory schedules
Maintains accurate count of tickets sold and money received from ticket seller banks
Open/close ticket window as needed
Other duties as assigned
Qualification
Required
High school diploma or equivalent
1-2 years of related experience required (or a combination of education and experience)
Experience in accounting and customer service is essential
Proficiency in Microsoft Office
Ability to prioritize tasks and to handle multiple tasks at a time
Good communication, problem solving and organizational skills
Excellent customer service and public relation skills
Ability to work event hours, including nights and weekends
Preferred
Box Office experience in a similar environment
Supervisory experience
Benefits
Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan
Company
ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bryce G. Townsend
Senior Vice President, Commercial Partnerships
Natalie Sharp
Vice President Commercial Partnership Activation
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