Live Nation Middle East · 1 month ago
Merchandise Manager - Arizona Financial Theater
Phoenix, AZ
Part-time
Onsite
Mid LevelLive Nation is the world’s leading live entertainment company, and they are seeking a Merchandise Manager to oversee the successful operation of on-site artist/tour merchandise outlets. The role involves leading a team of merchandise specialists, managing inventory, and ensuring an exceptional purchasing experience for guests and fans.
ConcertsMedia and EntertainmentTV
Responsibilities
Serve as a liaison amongst Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team
Oversee team of Merchandise Specialists to ensure an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues
Act as a brand ambassador for Live Nation, its local sponsors, and the venue
Communicate with Artist/Tour Representative to advance product line for upcoming event(s)
Develop Merchandise Specialist schedule based on event projections
Oversee inventory count-in and count-out procedures
Support successful sales operations at each event by training, mentoring, and motivating Merchandise Specialists team
Ensure merchandise stands always remain clean and presentable and displays meet or exceed expectations
Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations
Complete all required reports in a timely manner, including pre-show, post-show, and payroll reports
Communicate with Venue Management and Regional Merchandise Management team
Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations
Qualification
Required
Merchandise Managers must have refined communication and interpersonal skills
Merchandise Managers are detail-oriented and highly organized
Merchandise Managers are guest-centric and able to respond to requests and concerns in a professional manner
Merchandise Managers must be team-driven and possess advanced leadership adeptness with the ability to train and mentor in a positive manner
Merchandise Managers must have basic business proficiency with an understanding of the importance of forecasting and timely reporting
Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)
Must be able to stand for long periods of time
Must be able to lift up to a 50-pound box
Must be able to work in outdoor environments in potentially extreme temperatures
Must have a working understanding of touch-screen based systems
Must be of legal working age in the state
Preferred
Event merchandising positions desirable
Positions that leverage customer service or hospitality
Prior experience is not as important as the appropriate attitude and interpersonal skills
Benefits
Free concert tickets
Dog-friendly offices
Student loan reimbursement
Adoption/fertility support
Company
Live Nation Middle East
Live Nation Entertainment (NYSE: LYV) is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship.
Founded in 1996
11-50 employees
Funding
Current Stage
Early StageRecent News
2025-01-14
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