Marsh McLennan · 4 weeks ago
Product Manager - Client Portal
United States
Full-time
Remote
Senior Level, Lead/Staff
$94K/yr - $165K/yr
8+ years expMarsh McLennan Agency is a leading provider of business insurance and employee benefits solutions. They are seeking a Product Manager to drive the product vision and roadmap for their Client Portal, aligning the product strategy with client needs and business objectives while collaborating with cross-functional teams.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Establish a compelling and clear product vision for the Client Portal that aligns with Marsh McLennan Agency’s mission and strategic goals
Develop a product roadmap that prioritizes features and enhancements based on client needs, market trends, and business objectives. Collaborate with regional stakeholders and various lines of business to ensure the roadmap reflects the diverse requirements of clients across multiple regions while supporting MMA’s overall growth strategy
Bring a strong background in insurance with a comprehensive understanding of all lines of business within the insurance sector, as you will need to cover all lines or partner with subject matter experts
Collaborate with business stakeholders, including the COO and CEO in each region, to gather insights and understand national and regional priorities
Engage and collaborate with delivery cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality features tailored to our diverse client base
Work closely with the Product Owner to provide the vision and features necessary for the delivery team to execute their work effectively. You will collaborate with the delivery team to ensure alignment with business goals and communicate these objectives clearly
Collaborate with the Product Owner to continuously prioritize and manage the product backlog, ensuring it reflects the most current client needs and business objectives. Regularly update the roadmap to align with evolving stakeholder feedback and market trends, ensuring it serves as a dynamic guide for the development team
While you won’t be responsible for the timely delivery of features and enhancements, you will support the Product Owner in ensuring that the product adds value to our clients while balancing the diverse needs of different regions
Bring a strategic mindset to navigate and balance competing priorities across diverse regions, ensuring that the Client Portal aligns with and supports the overarching business strategy of MMA
Proactively identify and capitalize on opportunities for innovation and differentiation within the Client Portal space. Drive initiatives that enhance MMA’s service offerings
Conduct analyses of product performance metrics and user feedback to guide strategic decision-making and inform future development efforts. Use insights to optimize the client experience and ensure that the product continually meets client expectations
Qualification
Required
8+ years of experience in product management, preferably with a focus on web applications or client portals in the insurance or financial services industry
Bachelor's degree in Business, Computer Science, or a related field. MBA preferred
Previous insurance agency/brokerage experience is a must-have
Proven track record of delivering successful digital products that enhance client engagement across multiple groups
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills to collaborate effectively with various stakeholders across regions
Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)
Understanding of web development technologies and frameworks
Experience with data analytics tools and techniques to measure product performance
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
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