Maine Community College System · 1 month ago
Information Systems Specialist III
Calais, ME
Full-time
Onsite
Mid Level
3+ years expThe Maine Community College System (MCCS) is looking for a full-time Information Systems Specialist III to be located at Washington County Community College. This advanced technical services position is responsible for managing and troubleshooting classroom audiovisual and computing equipment, as well as staff enterprise applications.
EducationMarine TechnologyTraining
Responsibilities
Management and troubleshooting of all classroom audiovisual and computing equipment and staff enterprise applications
Perform complex technical support and administrative functions across the complete range of technologies supported by MCCS IT Shared Services
Installing, configuring, and maintaining campus specific software and services based on their college assignment
Keep up to date on current computer technology in order to make informed recommendations regarding policy development and improvements
Assist in the development of information technology plans for the college
Work collaboratively with college employees and the Regional Helpdesk Manager
Qualification
Required
Bachelors Degree in information technology or similar field
Three years of relevant work experience
Extensive knowledge of operating systems, networking protocols, and enterprise-level applications
Familiarity with the specific IT needs and challenges of a higher education institution, including academic software, student information systems, and online learning platforms
Knowledge of cybersecurity best practices and compliance requirements
Proficiency in diagnosing and resolving complex hardware, software, and network issues efficiently
Strong verbal and written communication skills to effectively interact with faculty, staff, and students
Ability to provide exceptional support and service, focusing on user satisfaction and quick resolution of issues
Capability to work well within a team and collaborate with other IT professionals on large-scale projects across multiple remote sites
Skill in creating and maintaining detailed technical documentation, including user manuals and system operation guides
Ability to analyze complex technical issues and develop effective solutions
Flexibility to adapt to the rapidly changing IT landscape and new technologies
Strong problem-solving skills with the ability to prioritize tasks and handle multiple issues concurrently
High level of accuracy and attention to detail in managing IT systems and documentation
Ability to stay productive and engaged under minimal supervision, leaning forward when confronted with customer requirements
Benefits
Health, dental, vision and life insurance
Retirement savings
Flexible savings accounts
Employee assistance program
Tuition waivers
529 education plan MCCS matching grant
Paid holidays
Vacation
Sick time
Company
Maine Community College System
Maine Community College System offering technical, career, customized workforce training, and lifelong learning courses.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ande Smith
Chief Information Officer
Janet Sortor
Chief Academic Officer
Recent News
2026-01-22
2025-11-25
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