The Brand House Collective · 1 month ago
* Sales Leader - Kirkland's Home - Part Time
The Brand House Collective is a company focused on providing exceptional customer service in retail. The Sales Leader role involves leading a customer-obsessed culture, supporting team performance, and ensuring operational excellence to maximize sales.
Retail
Responsibilities
Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer
Understanding your role in sales growth and how you contribute and impact store profitability
Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
Leads by example, supports, and holds team accountable to all company policies and procedures
Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc
Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
Perform other duties as needed
Qualification
Required
High School Diploma or GED; college preferred
Strong communications skills and customer selling experience required
Energetic, people and results oriented, competitive with a drive to succeed
Valid Driver license
Ability to handle and transport company funds to the bank location designated by Kirkland's
Ability to effectively communicate both written and verbally
Ability to work weekends, holidays, and evenings
Ability to read and interpret company directives, handbook, and manuals
Ability to work a flexible schedule to meet the business needs of the store
Ability to work independently as well as part of a team
Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
Must be able to frequently communicate with the customers in person, electronically, and telephonically
Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor
Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
Preferred
Minimum 1 year management experience in a retail or service industry preferred
Company
The Brand House Collective
We're curators of style, makers of space, and champions of home. We lead with creativity, buy with instinct, and always put the customer first.
Funding
Current Stage
Late StageCompany data provided by crunchbase