LendingClub · 2 weeks ago
Collections Strategy Manager
San Francisco, CA
Full-time
Onsite
Mid Level
3+ years expLendingClub Corporation is the leading digital marketplace bank in the U.S., dedicated to helping members secure financial goals. The Collections Strategy Manager will develop data-driven strategies to enhance portfolio performance and member experience through analysis and collaboration with various teams.
Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance
Responsibilities
Design, implement, and monitor collections strategies across early-stage, late-stage, and recovery segments
Use analytics to optimize digital contact strategies, including targeted email, SMS, and push notifications
Develop and evaluate A/B tests to measure the effectiveness of new initiatives and validate hypotheses
Partner with Operations, Marketing, Technology, and other teams to ensure strategies are aligned, executable, and measurable
Analyze portfolio performance, including delinquency roll rates, payments, RPC and PTP rates, and other Collections effectiveness metrics
Lead deep-dive analyses to understand drivers behind emerging trends and identify strategic opportunities
Build and maintain dashboards using SQL, Python, Tableau, and Excel to track portfolio health and strategy performance
Develop and implement new repayment programs and optimized contact strategies
Ensure all strategies meet regulatory requirements and internal risk policies
Collaborate with Compliance and cross-functional partners to maintain ethical and customer-centric practices
Qualification
Required
3+ years of experience in retail or consumer credit risk management, collections strategy, or a related analytical role
Bachelor's degree in a related field; or equivalent work experience
Experience with consumer lending products such as credit cards or personal loans
Strong skills in risk assessment, trend analysis, and operational optimization
Proficiency in SQL and comfort working with large, complex datasets
Experience with visualization tools such as Tableau, Power BI, or similar
Ability to clearly communicate analytical findings and business implications to both technical and non-technical audiences
BA/BS in Business, Computer Science, Economics, Math, Statistics, or a related field
Preferred
Experience in Collections Strategy, Credit Risk Strategy, marketing analytics, or risk management
Company
LendingClub
Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.
1001-5000 employees
H1B Sponsorship
LendingClub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (26)
2021 (19)
2020 (106)
Funding
Current Stage
Public CompanyTotal Funding
$392.23MKey Investors
Kleiner PerkinsUnion Square VenturesFoundation Capital
2017-04-09Post Ipo Equity
2014-12-11IPO
2014-08-22Series Unknown
Leadership Team
Scott Sanborn
Chief Executive Officer
Drew LaBenne
Chief Financial Officer
Recent News
p2p-banking.com
2025-12-24
2025-11-24
Company data provided by crunchbase