Apply on Employer Site

Metropolitan Family Services · 1 day ago

DV Program Manager (Shelter & Hotline)

Westmont, IL

Full-time

Onsite

Senior Level

$80K/yr - $85K/yr

7+ years exp

Metropolitan Family Services is a comprehensive human services agency that empowers families to learn, earn, heal, and thrive. They are seeking a Domestic Violence Program Manager to oversee the domestic violence advocacy program, ensuring high-quality services and support for survivors in a 24/7 environment.

Communities

Responsibilities

Oversees a community-based site’s domestic violence advocacy program, its supervisors, and staff

In partnership with DV Program Supervisors, develops and implements new initiatives. Participates in agency-wide planning for the implementation of new strategies and programs

Develops and administers the program budget; identifies and pursues funding opportunities

Monitors the program to ensure that deliverables are met and the program is in fiscal compliance with contracts

Supervises the program and its staff. In collaboration with the DV Program Director, provides supervision, coaching, and support to program staff in appropriate crisis management, non-violent communication, and conflict resolution skills. Has a team-oriented approach that promotes positive interactions

Is responsible for all personnel matters within the program, including the hiring, assignment, and termination of staff. Identifies and fosters the leadership potential of program staff

Develops and maintains relationships with elected and appointed officials and community leaders relating to the needs of the agency and the program. Participates in collaboration with other agencies and institutions to advance the goals of the program

Responsible for assessing training needs and planning trainings; may provide some staff training

Remains cognizant of current developments in the field of domestic violence. May participate in local, state, and national activities in the field of gender-based violence

Represents Metropolitan Family Services and the domestic violence program in the community

Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics

Other duties as assigned

Qualification

Domestic Violence AdvocacySupervisory SkillsCrisis ManagementGrant ManagementTrauma-Informed CareCommunity Resources KnowledgeBilingual/BiculturalTeam BuildingProfessional GrowthCommunication SkillsOrganizational Skills

Required

Bachelor's degree (contingent upon obtaining MA) and seven years' experience in the field of gender-based violence

Demonstrated increase in administrative/supervisory responsibilities across time

Illinois Certified Domestic Violence Professional (CDVP) certification required by end of first year in role

Driving for work required with a personally owned vehicle

Flexibility in scheduling is required to ensure continuous coverage

Strong supervisory and administrative skills, including team-building, reflective supervision, and grant management

Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care

A high level of professionalism, flexibility, and mature judgment

Must demonstrate exceptional self-awareness, insight, and commitment to ongoing professional growth

Models healthy boundaries and good self-care with clients and coworkers

Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations

Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends

Must be able to operate general office equipment and have basic computer knowledge

Preferred

Master's degree plus five years' experience in the field of gender-based violence with increasing admin/supervisory responsibilities

40-hour Domestic Violence training preferred at time of hire. This training is required at first opportunity upon hire and must be completed prior to any contact with DV program clients or their personally identifying information

Bilingual/bicultural preferred, and may be required for particular programs or sites

Illinois Certified Domestic Violence Professional (CDVP) certification prior to hire is preferred

Benefits

Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.

Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.

FREE General Medicine and Behavioral Health Teladoc services provided to all team members.

Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

Company

Metropolitan Family Services

Metropolitan Family Services is a family social services company providing programs to help families in various communities. It is a sub-organization of Metropolitan Peace Initiatives.

Founded in 1857

Chicago, Illinois, USA

1001-5000 employees