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Chase · 1 month ago

Business Analysis Associate II - Translation - Bilingual English & Mandarin

2500 Westfield Dr, Elgin, IL, 60124, US

Full-time

Onsite

Mid Level

$77K/yr - $110K/yr

3+ years exp

Chase is a leading financial services firm, and they are seeking a Business Analysis Associate II within their Consumer Feedback & Communications Group. In this role, you will support communications and translation activities, manage translation requests, and analyze data to enhance operational efficiency and strategic initiatives.

BankingFinancial Services

No H1B

Responsibilities

Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives

Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department

Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies

Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes

Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively

Qualification

Data analysisAutomation strategiesBilingual English & MandarinCoaching skillsCross-functional collaborationStrategic thinkingCustomer serviceSoftware delivery lifecycleAI toolsPrompt writingTechnology/process release management

Required

Fluent in English and Chinese (Mandarin), including writing, speaking, and translating

Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience

Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture

Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization

Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions

Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives

Provide quality service to customers through continuous communication

Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks

Preferred

Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making

Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency

Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration

Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes

Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives

Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes