Automotive Title Specialist I (Private Seller Exchange) jobs in United States
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Cox Enterprises · 1 month ago

Automotive Title Specialist I (Private Seller Exchange)

Cox Automotive is a leading company in transforming the automotive industry, and they are seeking an Automotive Title Specialist I. This role involves providing administrative support, reviewing vehicle titles and registrations for accuracy, and ensuring compliance with company procedures and regulatory requirements.

AdvertisingBroadcastingDigital MediaTelecommunications
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Growth Opportunities
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Responsibilities

Provide general office support including answering phones, responding to emails, forwarding messages, and assisting internal and external customers with routine inquiries
Enter data accurately into internal systems and maintain organized digital and physical files
Assist with document scanning, uploading, and indexing to ensure all records are properly stored and easily retrievable
Deliver and pick up mail, title packets, registration documents, license plates, and related materials as needed
Review vehicle titles, registrations, and other documentation for accuracy and completeness, identifying missing or incorrect information
Verify key vehicle details such as VIN, mileage, taxes, fees, and lienholder information
Support the preparation and organization of titling packets and other documentation for internal teams and external partners
Ensure all documents are handled, routed, and filed in accordance with company procedures, state guidelines, and regulatory requirements
Respond to routine questions and status inquiries from customers, banks, dealers, and internal teams
Provide clear and professional communication while maintaining high standards of customer service
Collaborate with team members across Vehicle Operations to support workflow needs and ensure timely completion of tasks
Learn and consistently follow all company policies, titling procedures, and regulatory requirements related to vehicle documentation
Support special projects, audits, and process improvements as assigned
Follow established quality controls to ensure accuracy and prevent processing delays

Qualification

Document reviewCustomer serviceOrganizational skillsBasic computer skillsMicrosoft OfficeTyping proficiency10-key proficiencyNotary sealsAuction industry experienceDMV experienceEffective communicationProblem-solving skillsAttention to detail

Required

High School Diploma/GED
Generally, less than 2 years of experience
Effective communication skills
Possesses good problem-solving, organizational, and computer skills
Basic computer software skills required
Vision abilities that include close, distance and depth perception

Preferred

Experience in the auction/automobile industry or at the Department of Motor Vehicles
Notary seals and stamps
Must have strong organizational skills and be very detail oriented
Ability to type and use 10-key proficiently is preferred
Effective communication skills and strong customer service attitude is required
Be familiar with Microsoft Office (Outlook, Word, Excel)
Effective communication skills and a strong customer service attitude are required

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Company

Cox Enterprises

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Cox Enterprises is a communications, media, and automotive services company.

Funding

Current Stage
Late Stage
Total Funding
$1.7M
2014-12-15Grant· $1.7M

Leadership Team

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Alexander Taylor
Chairman and Chief Executive Officer
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Patrick O'Boyle
Senior Vice President of Corporate Development
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Company data provided by crunchbase