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Universal Music Group · 3 weeks ago

Universal Music Group 2026 Summer Internship: Ecommerce, Merchandise & Retail Opportunities: (Multiple Locations: CA, NY, TN, PA)

New York, New York

Internship

Onsite

Intern

$15/hr - $25/hr

Start in 2026 Summer

Universal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. They are seeking interns for their Ecommerce, Merchandise & Retail opportunities to work with various teams to support online artist stores and fan commerce initiatives.

Audio Recording and ProductionMedia and EntertainmentMusicPublishing

No H1B

Responsibilities

Working with different internal teams to get product information for set up sheets

Submitting comp-orders for various stakeholders

Staying informed on incoming shipments, tracking, etc

Flagging updates to stores as needed

Draft new project kick-off emails for artist or label campaigns

Own updating the Case Study Decks (frontline, tour, catalog)

Compile competitive analyses of non-UMG artists & campaigns

Support the build, testing, and scheduling of email and SMS campaigns

Assist with audience segmentation + journey setup, produce briefs, timelines, and post-send recaps aligned with artist and label goals

Prepare assets and copy (including basic Photoshop edits), propose tests, maintain documents and trackers, take meeting notes, and compile performance snapshots

Strategy planning for growing artist/labels audience

Asset creation

Design and build emails and SMS messages

Copywriting

Build audience segments

Audits

Automations

Competitive Research

Assist on global CRM campaigns with end-to-end execution

Provide regular reporting on campaign performance, delivering insights and recommendations

Implement testing strategies, and iterate on campaigns to maximize engagement and conversions

Assist in designing original graphics for D2C, retail, tour and VIP channels across various styles

Help develop apparel and accessory products using original artwork and client designs, aligning with trends and fan demographics

Assist in mocking up apparel and accessory designs

Support the creation of artist branding elements such as neck labels, woven tags, hang tags, and packaging

Partner with Technical Art and Product Development teams to ensure designs are print/production-ready

Digital asset creation

Assisting with photo and video shoot preparation

Assisting Creative Strategy with research and briefing

Sample management

Talent scouting and trend research

Ad hoc creative administrative tasks

Sales invoicing

Accounts payable

Provide support to the finance/accounting team as needed

Drafting deal write-up summaries and chasing deal approvals via email

Updating and monitoring deal tracking logs on Monday.com

Developing presentation decks, one sheets, and other sales tools

Implementing new systems & guidelines for creative/product development

Assisting in miscellaneous office projects, i.e. merch giveaways, shipping samples, organizing storage closets, etc

Input and maintain inventory data and analysis

Assist Logistics team and track delivery statuses for inbound and outbound product

Support Production Operations team with billing and goods receipt verification

Contribute to process optimization in various projects

Collaborate with Operations, Finance, Product Development and Brand Management departments

Coordinate meetings with internal and external teams

Help manage incoming and outgoing samples

Create and maintain data in sample trackers, buy sheets and various development tools

Organize and maintain sample closet

Organize and maintain sample drawers and collections in office

Issue sample POs and production POs to vendors with accurate costs, descriptions, SKUs, and units

Create SKUs, UPCs, item cards, and generate POs directly in Navision Citrix

Work regularly in Monday.com, updating boards with relevant production information for e-comm launches, INTL production orders, and overall product development tracking

Handle sample shipments and other shipment requests from management

Create buy sheets using existing templates and update product information, costing, PO details, etc. in real time as information is received

Budget templates

Uniport

Excel spreadsheets

Communicating with road reps and other teams

Shipping via FedEx/UPS/etc

Monday.com databases

Qualification

Analytical skillsMicrosoft ExcelECommerce platformsPresentation creationData analysisAdobe Creative SuiteMarketing copywritingMultitaskingCan-do attitudeCommunicationAttention to detailOrganizational skills

Required

Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree

Graduating between Spring 2026 - Fall 2028

Have access to housing and transportation within the designated city (We do not offer housing or transportation accommodations)

Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.)

Commit to 20 - 40 hours per week (based on individual business area)

Strong analytical skills and data-driven mindset

Ability to manage multiple priorities and stakeholders in a dynamic environment

Strong written communication skills and comfort with email and document drafting

Proficiency in Microsoft Excel or Google Sheets (for data entry and reporting support)

Interest in music marketing, eCommerce or fan engagement strategy

Strong grasp of the music industry, as a fan and/or a professional in the space (Billboard charting, trends, fan communities, etc.)

Experience with presentation creation, particularly within Keynote & Microsoft Office (PowerPoint) is required

Excel, DOMO, Shopify Analytics, and related data analysis experience is a plus

Marketing copywriting for campaigns

Test-and-learn mindset

Genuine interest in music and fan communities

Consumer marketing experience/Understands 'fan mentality'

Experience with digital marketing or ecommerce

Experience with web metrics

Copywriting or design experience

Comfortable with Photoshop

Knowledge of some email marketing best practices

Analytical skills with the ability to interpret data and translate insights into action

Culturally sensitive and able to navigate various stakeholders diplomatically as we work with markets from all over the world

High proficiency in Adobe Creative Suite (specifically Photoshop, Illustrator, and InDesign)

Strong conceptual thinking with a passion for music, culture, and fashion

Knowledge of garment construction, printing techniques, and fabrication

Comfortable working with presentation tools such as Keynote

Working knowledge of Adobe Creative Suite, Keynote and / or PowerPoint

Interest in finance and accounting

Motivated to meet deadlines

Quickly learn new software systems & provide guidance to other team members how to use those platforms

Familiarity reading through contract agreements and legal documents

Working knowledge of Microsoft Suite, Adobe Creative Suite, and Canva

Excel proficiency

Data analysis

General interest in product development of apparel and apparel related products

Adaptable-someone who is able to adjust to changing priorities, deadlines and tasks with a positive attitude

Experience in product development or merchandising is a plus

Able to naturally take initiative and be adaptable to changing priorities on a daily basis

Skilled in Adobe, Microsoft Excel

Strong attention to detail

Strong organizational skills and efficiency

Ability to multitask and meet tight deadlines in fast-paced, high-pressure environments

High level of integrity

Discretion in handling confidential information

Professionalism in dealing with senior professionals inside and outside the company

A 'can-do' attitude

Knowledge of Microsoft Office (Word, Excel, PowerPoint)

Self-starter

Excellent communication skills

Eager to learn

Preferred

Familiarity with Shopify or other eCommerce platforms (a plus, but not required)

Basic Photoshop skills (resizing, cropping, text updates, and color adjustments)

Experience with digital marketing or ecommerce

Experience with web metrics

Experience in Monday.com

Company

Universal Music Group

Glassdoor3.8

Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.

Founded in 1934